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kaye bailey Posted on Oct 01, 2006
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Door wont open

Having done a wash cycle the door clicks and the door will not open, looks like catch is not working any suggestions as my husbunds jeans are in there and he very irate Thankyou

  • pardslau May 11, 2010

    The water flows even during washing

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  • Master 641 Answers
  • Posted on Sep 04, 2007
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Joined: Apr 02, 2006
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Try first to unplug the power cable. In case it will not help,you have to raise the top of the washer to get to the switch (near the door)and try to open it manually. If the problem will return,you should replace the switch. Good luck!

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I cannot get my washer to release so i can open it up and switch clothes over.. It has finished its cycle i even made it do another cycle to try and get it to release but it wont.. any suggestions? Kat

There are many reasons why the door may be jammed shut -

1. The water hasn't pumped out properly and the washing machine has a pneumatic door safety lock (a rubber hose connected to the door interlock and connected to a pressure chamber bottle on the tub - water forces air up this tube and locks the door)
2. Washing machine won't empty water
3. The water has pumped out properly, but a blockage of gunge inside the pressure chamber bottle is trapping the air that's operating the door lock (if a pneumatic lock is fitted - not many have these days due to cost cutting)
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5. Door catch, handle, or mechanism broken
Try running Just the rinse spin cycle again,
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The interlock has failed most likely. Its a small electronic part that the door catch connects into when you close the machine door. Its tricky to release but can be done. Unplug the machine, remove the lid, put your hand down the front of the machine to where the door catch goes in and fiddle until it releases. It takes a bit of luck when you dont know what your looking for.
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Call the manufacture it will be under warranty if it's only 6 months old as the machine will have to be torn down to get to the defective switch, just the top will have to come off if your lucky.
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if clothes are still in washer? and machine has finished cycles? then handle broke so unable to open ??? your best option is to unplug/ and if necessary disconnect water supply hoses then remove the top screws from rear panel which also secure the top panel as you will observe ? then pull backwards top panel and loft off ? you now have access/visual of the door catch inside front machine look?? at the catch and you will see how it locks ? you can lever the catch gently and door opens to fit a new door catch is easy diy and not expensive if you are confident usual problem these break ? is the time delay micro switch sticks with age /moisture try dw40 and work plunger b4 you refit door back after replacing handle/catch assy
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Dead in the water

End of cycle? After the end of cycle you have to wait for 2 minutes minimum (or hear a click), only then you have to try the door; or your door won't open & if you force it you'll damage the door mechanism (not good). End of cycle means "your wash is done".

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