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Dear Dahcota; If it has a single color cartridge, there are three components inside the cartridge-red, green, blue, and all colors are a superimposition of these 3 basic colours RGB in different proportions. It looks like the red component has run dry. So, what you get is the color without the red component. If its showing all cartridges as being full, sometimes these levels shown are inaccurate. Try changing the entire color cartrigde or red component, then see if you still have the same problem. What I am not sure is if the red cartridge is a separate entity . If the red is separate, and changing it does not improve things, the connection in the printer might be faulty. Go to www.hp.com and browse for the correct make ask them online there, It should really be okay, once you have replaced the red or entire color cartridge is it is a single unit with all 3 colours
The print head for the yellow color may be clogged. Check the manual to see how to turn on your print head's cleaning system. Run it until the yellow starts to print properly. If after running the cycle 4 or 5 times you still can't get any yellow to print you will probably have to take the printer to your local repair depot to have them diagnose the problem.
Your problem is the print head. You can buy one from Canon for about $95, or find them new from dealers on Ebay for $60 to $70. For a less expensive fix, try to remove the print head and clean it. (You don't need any tools, just remove the ink tanks and pull the print head forward and out. Over time, the receivers tend to get dry & crusted ink on them. Note that the inks used are fast drying inks to keep your pictures, etc. from smudging after you print them. Try not to use solvent. I use q-tips and hot water, then dry using another q-tip. If this does not work, there are commercial cleaning kits available for about $10. Short of that, your choice is to replace the print head or the printer itself. My i960 prints such good quality color prints and normal color printing, that I would fix it rather than replace the printer. I hope the easy cleaning does it for you!
Try first replacing the cartridge , possibly with an original one. With new printer cartridge on do head clean a couple of times, to clean the print head. If it still prints wrong color then the print head is faulty, one of the colors jets is clogged. You can remove the printhead and leave it in cleaning solution or isopropyl alcohol overnight, probably you will need to replace the printhead.
Try this I triedi in my printer cartridge which was stuck for a while and only prints in red other colors dont. First you remove the cartridges get a clean dry tissue / towel paper and smudge the cartridge printing heads to the tissue it should give all the colors if not the ones that dont may have hardened. Get warm water (Clean) in a bowel and submerge the printing heads on the water not the entire cartridge to dissolve any deposits then try them again. Hope it works it worked on mine.
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