My computer keeps closing down my E-Bay & Paypal when I'm trying to pay for a purchase.
I have checked the error log and this is what is displayed:
Faulting application iexplore.exe, version 7.0.6000.16735, faulting module ieframe.dll, version 7.0.6000.16757, fault address 0x000c52cd
Can you help please?
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You can purchase on your ebay account and pay with your PayPal account or your daughters when you select paypal as your method of payment log in to the PayPal account you wish to pay with :)
Go to www.paypal.com, log in to your account, click the Account Overview link, scroll down to bottom of page and click the Contact link. Tell PayPal you were charged twice for the item you were purchasing.
it is possible,, go back to the item & check to see what the seller accepts for payment, it will show & also try clearing the cookies on your computer & see if that helps
then try again to pay for it & if it still happens, then contact paypal's customer service here's the number 1-402-935-2050
good luck
Thanks you for writing in regard to your payment concern. As you are unable to pay for the item youve purchased using PayPal. Let me help you with this.
First, I want to know the error message that you are getting so we can assist you further.
Now, if the error message you are getting is "Unable to process payment. Please try again later" or something like that, the best thing that you can do is to do a manual payment thru PayPal.
But first, you need to contact your seller and ask for a manual invoice and his correct PayPal email address.
Here is how you can get the sellers contact details:
Here are the steps to have the member's phone number emailed to you:
TO REQUEST THE MEMBER'S CONTACT INFORMATION:
1. Click the "Advanced Search" link at the top of any eBay page.
2. Click the "Find Contact Information" link located to the left of the page.
3. On the "Find Contact Information" page, enter in the User ID of the member you wish to find and the Item number of the item you are trading with the member.
Please be reminded that at the same time, we'll also send your contact information to your trading partner for fairness sake.
Once you have the invoice and his correct PayPal email address, you may then pay the item manually thru PayPal.
Here are the steps:
As a work around, you can just send a manual payment to your seller's correct PayPal email address by using the "Send Money" tab from the PayPal site.
The good news here is you are still covered by the Buyer Protection Programme.
Here's how: 1. Log in to your PayPal account. 2. Click the "Send Money" tab. 3. Choose "Send Money Online". 4. Under "Payments made mainly to purchase goods or services", select "eBay Items" or "Goods". 5. Then hit the "Continue" button.
Hope I was able to cover everything to resolve your concer.
Login to your paypal and view the purchase history. If the purchase is not listed in the history then it's most likely that the payment hasn't been taken. There must be some fault during the authentication. Pay it again from ebay. anyway, you can always claim paypal for any unwanted payments made.
Use another card or you will have to contact Paypal if you do not control the other account. Perhaps another family member has an account and has used that card?
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