Question about Protron PLTV-32 Television

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Protron PLTV-32CM LCD no picture

Bought this tv back at the end of April 2006. The manufacture date is 9/29/05. TV screen went black but we still had sound on 9/29/06. Exactly one year from date of production. Turned TV off and then turned it back on, the TV automatically shut off. Then tried to turn the TV back on and clicked on (Source) button. The TV stayed on, but still had no picture. Then we changed the (Source) the TV would switch off automatically. Have removed all cables and power supply and switched the manual set to off. Plugged back in power supply and cable and still no picture. Proton was of no help!!!!! They wanted me to send the TV back to them and they would send me another one in 3-4 business weeks. Is this something that could be fixed local? What do you think the problem is?

Posted by Michael Jones on

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Anonymous

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This TV set is still under the warranty and it seems proton has no local service available to you. I know its to late to tell you this but anytime you purchase a set, ask first and see if there is a service local to you. Ok enough of that noise.. I would go back to the store where it was purchaced and ask them if they know of any local shops that handle the warranty repairs.. If you want to pay for the repair, and that will most likly be alot for a flat panel set, You will have to call back proton and ask about the shipping cost and whos responsible for that.

Posted on Sep 30, 2006

  • Meg Kim Dec 30, 2010

    There has to be an owner solution to this...like replacing a fuse or re-wiring connections..

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DENNIS MITCHELL

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Souns like an inverterboard pcb issue.

Posted on Mar 10, 2013

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