Question about Creative Labs Zen Micro MP3 Player

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Can't hear anything

When I plug in my headphones into my zen micro it wont give any sound. I've tried numerous sets of headphones and its always the same thing. The only thing that sometimes makes it work is when I twist and turn the cord of the headphones until I get some kind of sound but then I have to keep the cord in that positon because any tiny movement and the sound goes off, and holding it in the same place is almost impossible to do. I know is somekind of internal problem but I haven't tried taking it apart since im afraid I make it worst. The other thing is that even though the headphones dont work, when I plug it into my computer im able to listen to anything without any kinds of problems so I know is not all the sound overall but just the sound of the headphones.

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Do you plug it into the computer using the audio jack hole? If so then yeah its your headphones. Otherwise the solder points have come loose.

Posted on Sep 06, 2007

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I had the same problem but i got the same brand of headphones as my Zen and now it works perfectly

Posted on Mar 17, 2007

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Posted on Jan 02, 2017

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1 Answer

Zen Micro will not produce any sound after "play" is clicked


Hi,

Thanks for using Fixya!

try to isolate the problem first by using another headphone. if another headphone doesn't work. try to check if the volume levels from your zen is turned up.

Have a great day.
- HotRatchet

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Simplest solution, from experience: make sure your headphone jack is pushed all the way into Zen 3.5 output jack. Sometimes it will feel like it's clicked in but you need a little extra push to get it all the way in.
Another thing to look at: I pretty sure the is a preference setting that controls right/left balance (my son has my Zen right now). If you can find  this control, it could be set all the way to one or the other side.
Give it a try, or see if resetting zen helps.
Good Luck.

Jun 10, 2008 | Creative Labs ZEN V Plus MP3 Player

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you have a loose connection on your headphone jack, need to solder the jack back in place.

Dec 07, 2007 | Creative Labs Zen Micro MP3 Player

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Likely what happened is, in your efforts to get the piece out of there, you loosened a solder point on the headphone jack, and it will need to be resoldered. If you don't feel comfortable doing this yourself, you can send it to a technician who can.

Sep 15, 2007 | Creative Labs Zen Micro MP3 Player

1 Answer

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Sounds like the headphone jack socket is worn. This unfortunately a Creative known problem. There is a fix, suggest you go to the following web site which offers a step by step guide www.noboundrees.net/Micro_Fix/

Jul 25, 2007 | Creative Labs Zen Micro MP3 Player

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Headphone jack repair
http://www.pcpages.com/thebishop/nomadfix/
http://www.instructables.com/id/Zen-Micro-Headphone-Jack-Fix/
http://www.noboundrees.com/micro_fix/

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if your good at soldering you can solder the headphone jack yourself.

http://www.noboundrees.com/Micro_Fix/

Aug 01, 2006 | Creative Labs Zen Micro MP3 Player

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My zen duh


My suggestion is that there is a loose connection in the headphones and that is why it will only work when it's in a certain direction. That would be the soloution if it was just that one pair of headphones. If lots of pairs of headphones don't work. then it might be that one of the metal plates in the headphone port is broken or damaged. If this is so it might be worth taking it to your local electrician.

Jul 03, 2006 | Creative Labs Zen Micro MP3 Player

1 Answer

Creative Zen Mirco 5GB


sounds like the ground or common has broken or cracked on the headphone jack. It shouldnt be a big deal unless its a broken Printed curcuit board or flex cable. Contact http://us.creative.com/support/custsup/a... for a sevicer near you. Good Luck

May 07, 2006 | Creative Labs Zen Micro MP3 Player

1 Answer

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First thing you wanna do is to try another set of headphones. If it still sounds muffled then theres a fault in the audio output section and these things are non user serviceable. Your gonna need to send back to the manufacturer. Good Luck

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