Question about Creative Labs Zen Micro MP3 Player

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Can't hear anything

When I plug in my headphones into my zen micro it wont give any sound. I've tried numerous sets of headphones and its always the same thing. The only thing that sometimes makes it work is when I twist and turn the cord of the headphones until I get some kind of sound but then I have to keep the cord in that positon because any tiny movement and the sound goes off, and holding it in the same place is almost impossible to do. I know is somekind of internal problem but I haven't tried taking it apart since im afraid I make it worst. The other thing is that even though the headphones dont work, when I plug it into my computer im able to listen to anything without any kinds of problems so I know is not all the sound overall but just the sound of the headphones.

Posted by Diego Alvarado on

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Anonymous

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Do you plug it into the computer using the audio jack hole? If so then yeah its your headphones. Otherwise the solder points have come loose.

Posted on Sep 06, 2007

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Anonymous

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I had the same problem but i got the same brand of headphones as my Zen and now it works perfectly

Posted on Mar 17, 2007

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1 Answer

Zen Micro will not produce any sound after "play" is clicked


Hi,

Thanks for using Fixya!

try to isolate the problem first by using another headphone. if another headphone doesn't work. try to check if the volume levels from your zen is turned up.

Have a great day.
- HotRatchet

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you have a loose connection on your headphone jack, need to solder the jack back in place.

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Likely what happened is, in your efforts to get the piece out of there, you loosened a solder point on the headphone jack, and it will need to be resoldered. If you don't feel comfortable doing this yourself, you can send it to a technician who can.

Sep 15, 2007 | Creative Labs Zen Micro MP3 Player

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Sounds like the headphone jack socket is worn. This unfortunately a Creative known problem. There is a fix, suggest you go to the following web site which offers a step by step guide www.noboundrees.net/Micro_Fix/

Jul 25, 2007 | Creative Labs Zen Micro MP3 Player

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Starting point needs to be to find out whether the problem is with your headphones, or with the player. See if you can borrow someone else's player for five minutes, swap the headphones over, then see which one works. If the problem moves to the borrowed player, buy yourself a new set of headphones (although it's usually possible to repair them, the quality of repair is rarely worth the effort). If the fault stays with your player, first check all your settings to make sure you haven't "told" the machine to make no noise. Once convinced it's actually broken, you have the choice of taking it to get it fixed, or opening it up to see if you can see anything obviously wrong. Realistically, any inspection you can do once in is likely to be confined to checking the headphone socket and its connection to the board for damage. If you do decide to open the thing up, make sure all your music is backed up somewhere else first. A.

Jun 28, 2007 | Creative Labs Zen Micro MP3 Player

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if your good at soldering you can solder the headphone jack yourself.

http://www.noboundrees.com/Micro_Fix/

Aug 01, 2006 | Creative Labs Zen Micro MP3 Player

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My zen duh


My suggestion is that there is a loose connection in the headphones and that is why it will only work when it's in a certain direction. That would be the soloution if it was just that one pair of headphones. If lots of pairs of headphones don't work. then it might be that one of the metal plates in the headphone port is broken or damaged. If this is so it might be worth taking it to your local electrician.

Jul 03, 2006 | Creative Labs Zen Micro MP3 Player

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sounds like the ground or common has broken or cracked on the headphone jack. It shouldnt be a big deal unless its a broken Printed curcuit board or flex cable. Contact http://us.creative.com/support/custsup/a... for a sevicer near you. Good Luck

May 07, 2006 | Creative Labs Zen Micro MP3 Player

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First thing you wanna do is to try another set of headphones. If it still sounds muffled then theres a fault in the audio output section and these things are non user serviceable. Your gonna need to send back to the manufacturer. Good Luck

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