I just received cable @ my new house,im trying to program t.v. from antenna to cable . on set-up mode once i'm down to channel set-up ,it will not let me switch from antenna to cable!!! please help.....thanx
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Hi, Mary with Dish Network Customer Service. The TV2 remote (UHF) can work up to 200 feet from the receiver but can also get interference issues that cause it to not work consistently. One of the things that I recommend is to readdress the remote to the receiver and possible installing a pigtail to the remote antenna on the back of the receiver. I have this on one of my receivers and have never had an issue since. To troubleshoot try these steps:
Step 1: Verify correct Remote being used
Check that the remote matches the TV. Use remote key or sticker on remote to confirm. TV1 is located in the same room as your DISH receiver. Step 2: Check that UHF Remote Antenna is Secure/Upright
If UHF, check that your UHF remote antenna is securely connected to the "Remote Antenna" port on the back of your receiver and that the antenna is upright. Step 3: Address Remote
To SAT: Access "System Info" - press and release the "SAT" button then press the RECORD button on remote control. If unable to access System Info using the receiver, use "Video Frozen/Locked Up".
To TV/DVD/AUX: Check for current remote codes and address remote. Step 4: Check that Remote Control Batteries are Fresh
Check that the you have recently replaced the batteries. If not, install new batteries. Step 5: Reset Receiver
If the issue is only on ONE receiver, unplug the DISH receiver for 10 seconds and plug back in.
Please note: It may take up to 5 minutes for the reset process to be completed.
If you are still having an issue, to install a pigtail you will need a piece of Coax cable, approx. 3 feet long and a barrel connector. Remove the remote antenna from the back of the receiver, attach the coax cable to the receiver. At the other end of the coax cable insert the barrel connector and add the remote antenna. Then drape the coax cable behind and towards where the TV2 is located. It takes the remote antenna away from where all the electronics are, which are major causes of UHF interference. I hope this helps resolve your issue.
This can happen when there is radio interference near the coaxial cables. Sometimes the interference is behind walls. The solution is to try a different combination of modulation and channel than what the DISH receiver is current set.
The DISH menu screen for this setting is Menu-6-1-5. With dual-tuner receivers, typically "TV 1 Out" is the TV that is connected in the same room as the receiver is located. "TV 2 Out" is the tuner that is fed to the remote TV via backfed coaxial signal.
All that needs to be done is to change the channel and mode going to the effected TV to something different. If your channel/mode is currently set to Air/60, try changing it to Cable/73. When you change the mode/channel in the DISH receiver, you need to set the remote TV to the same mode and channel.
Keep in mind that with some TV companies like VIZIO, they call their "Air" mode "Antenna". With VIZIO's the TV must be set on TV input and then go into the Menu to the Settings, Tuner Settings. Change mode type to match what you are trying on the DISH receiver, exit the VIZIO menu and manually enter the channel number.
Eventually with trial and error, you will find a mode/channel combination that isn't effected by your particular environmental interference.
If you are trying to get the remote programmed to the receiver you can remove the smartcard from the receiver and that will prompt the system info screen. This will allow you to program the remote to the receiver.
If you need the process for programming the remote, here it is:
Go to System Info screen (in this case -- obtain by removing smartcard from receiver)
Hold down the SAT button until all mode lights light up.
Enter a number between 1 and 15 using the numeric keypad on the remote.
Press the pound (#) button
Once the SAT button blinks three times, press record.
You probably have to find your original remote to the set and go through setup in your menu. On most sets, there will be a menu item which will allow you to switch from Cable mode to Air mode. If you have no Cable connected, then you must set tuner in Air mode.
If you are using an external device to run on channel three, then try this:
Make sure device (rather it's a vcr or game console), is hooked up to your Antenna Input connector. Also, some of these devices will have a small hidden switch on back that says 3 and 4. Move the switch to 3 position. Turn on device. Go into TV menu and do a Channel scan. This should auto program any device hooked up to the TV antenna input jack to channel three.
Keep in mind that you may not receive anything by Feburary of this year without an HD converter box to tune in channels with and outdoor antenna.
Most tv's have an Antenna mode and a cable mode. If you have cable tv service, the cable mode must be selected in order to receive channels higher than 23. Then you must auto program the channels thru the menu screen on the tv to receive the channels above 23. If you have a house antenna or rabbit ears, its hit or miss on receiving all VHF and UHV channels.
In the menu theres a channel set up mode. You want to switch from antenna to cable mode, then do an auto search. Then all your cable channels will come in. Your going to need the original remote to go into the correct menu. good Luck