When I try to burn a dvd, the program says "please insert blank dvd." When I put a cd in the screen just stays like that and all I can do is leave the program. The drive can find all other types of media. Just not blank dvds.
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Not knowing what OS you're running or what version of Nero you have, I'll make a few assumptions. If you're running Vista with Nero 7, Nero doesn't always "play nice" with Vista. It's a memory hog (all video editing programs are) but it tends to hang up a lot and for some reason, runs worse in Vista than in XP. (just my observation)
I've had to re-install Nero twice due to similar problems. (lack of drive recognition, burns ab-ending etc) . You've probably already uninstalled/reinstalled the burner so I would uninstall Nero and reinstall it. Best of luck and please post back with any questions.
Try using nero to burn, be sure to select cd as the type of media... e.g Start > all programs >> nero >> data >> nero express .. Then
select cd, data cd,, drag some pics across and burn it.. If that dont work.. i hope u got warrenty... or if you wish to keep trying let me know