After scanning several pages, a vertical line (sometimes two) appears on the scanned documents. This line also prints. Lifting the feeder (as though to use the flatbed) will clear the problem for a few pages then the vertical line(s) reappear. Does this have something to do with static? This is not a cleaning issue as the documents are going through the feeder.
Clean the glass with IsoPropyl Alcohol. Dont use any other solvent. A speck of dust stuck to the glass can give a continuous line in the output
S. Mohan
Posted on Mar 18, 2008
This article provides the self-diagnostic
steps necessary to evaluate top-to-bottom streaks that appear when
copying or scanning.
Important! This is seldom a scanner hardware failure.
The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.
Printed or Scanned Page Illustration
Who should consider this article?
Any user of an MFP or All-In-One printer experiencing the following symptoms:
Think of it this way:
Suggested Diagnosis and Fix
Step
Action
1
Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2
Perform a visual inspection for any of the following recurring culprits:
Other Possibilities
If...
Then...
Vertical lines appear only when printing...
Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.
Vertical lines appear when you lay the page on the flatbed...
Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.
Vertical lines appear on ADF-fed printed copies, but
they do not appear on scan-to-network [e-mail, FTP, folder (PC),
solutions]...
Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.
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I just bought a new scanner and I have the same problem. A blue vertical line appears when I'm scanning JPEG images (if I scan the same document in a different format the line disappears).
When I use the flatbed it's ok but with the feeder it's always there.
I have cleaned per user guide's directions, and still get this vertical line- have been using this scanner for over a year-never had this problem before.
Help!
I have the same problem. As secretary28 stated, I also don't think this is cleaning issue. I already cleaned glass multiple times. If it is glass issue, then should show veritcal line everytime when I can documents. But, it appeares and disapeares, and then reapeares. It's ramdimly showing the line. I cannot find any pattern.
But there is a page waiting to scan in the feeder. The size is correct in the profile.
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