Dell Wireless Keyboard Optical Mouse w0147 Logo

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Brian Keenan Posted on Sep 29, 2006
Answered by a Fixya Expert

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Mouse stopped working

My wireless optical mouse has been working fine for over a year. Now it has developed a problem I can't seem to solve. The mouse's LED will not turn on when you move the mouse. I can press the green code change key on the bottom of the mouse and it works for about 20 seconds until the LED goes out. It won't come on when you move the mouse.

  • pamela2 Dec 28, 2007

    I have had a new lap top for 3 months and recently tried to use the wireless mouse. Nothing happens! The device is plugged into a port and glows yellow. the battery in the mouse tests "strong". There is no light glowing anywhere from the mouse and no activity occurs when I try to use it.

  • Anonymous Feb 17, 2008

    same problem as described

×

3 Answers

A

Anonymous

You may need new batteries

A

Anonymous

I had the same problem. I find that a multi colored mouse pad seems to solve the problem. Actually the best ive found is a wood grain or striped mouse pad.

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  • Master 507 Answers
  • Posted on Oct 21, 2008
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Usually if it's under warranty take it to the computer shop where you bought it.

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