Seagte purchased Maxtor in 2006. They kept the group that supported these products intact. Check Seagate's support site for specific information and/or contact Seagate's support group. They should be able to help you. The website is: http://www.seagate.com/www/en-us/support...
As a last resort, you can get a free replacement from Seagate via their warranty repair group. They track via serial numbers, so no receipts should be needed.
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You do not need any driver. This device is plug and play in Windows XP. If it doesn't work then you probably have a USB problem. Have you checked in Device Manager to insure the usb port is working properly and is compatible with the drive, eg: usb 2.0 or usb 1.1?
http://seagate.custhelp.com/cgi-bin/seagate.cfg/php/enduser/std_adp.php?p_faqid=4996&p_created=1194886713&p_sid=D7lFEhVi&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD0xNDg2LDE0ODYmcF9wcm9kcz0mcF9jYXRzPSZwX3B2PSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX25sJnBfcGFnZT0x&p_li=&p_topview=1 click on the flash guide
do you have an operating system installed on your C drive? if you have windows xp installed it should detect the external drive after you connect it, you may need to install the driver also. Check maxtors site for the latest software