Question about HP Pavilion zd8000 Notebook

10 Answers

Vertical lines o my desktop

I have hp pavilion zd8000.Laptop is just 1 year old & still in excellent condition.I got the vertical lines problem.My screen is full of colour lining from top to bottom as I start the laptop & it remains permanent..Though the laptop works fine.I can see my desktop and i can work on it but the coloured lines remains what can i do to remove the lines from my desktop.

Posted by on

  • 35 more comments 
  • buzzi Nov 04, 2007

    sir i purchased hp530 intel core duo model 6 months back in dubai,now i am staying at chennai,i got a problem in lab top screen,one vertical line is observing,how to make service usuage at chennai,please give me service centre address,so that i can rectify the problem.

  • Anonymous Nov 06, 2007

    how to stop lines in my laptop monitor

  • daddyguns Nov 06, 2007

    I am suffering the problems with vertical line s running along my screen.unfortunately i am not a computer expert and can only go on what other people tell me. however i believe from other sites not much can be done, and we may just have to bite the bullet

  • HPZD8320 Nov 17, 2007

    Vertical thin light-blue line on display, form top to bottom, about 1/3 from left.

  • Anonymous Nov 18, 2007

    vertical lines on screen

  • Anonymous Nov 20, 2007

    I have the same problem with my HP ZD8000. But my laptop is almost 3 years old, and alas no longer under warranty. When I first purchase the laptop I realized it ran hot, so I have always propped to allow for air flow. But unfortunately the verticle line problem has found me.

  • Anonymous Nov 26, 2007

    I have the exact same problem with my HP Pavilion zd8000 laptop. First I had one vertical line for a while, then over the last few months I have more. A total of 5 now. Started on the right side of the screen. These are different coloured 'hairline' or 1pt. lines. My son-in-law was just telling me that his fairly new HP 9000 laptop is starting to do the same thing. Sounds like this is a problem with HP. I will never buy another one!


  • kadamanni Dec 06, 2007

    how to stop lines in my laptop monitor?

  • Anonymous Dec 08, 2007

    Unwanted line going down my left side of screen. Really starts to get annoying after a while. This laptop wasn't cheap should have gone with a toshiba.

  • Anonymous Dec 09, 2007

    I get horizontal "flicker" on the screen, sometimes a minor irritation sometimes making it impossible to view the screen

  • Anonymous Jan 04, 2008

    I also have a zd8000 model (bought it when the model was being discontinued, so that's prolly a bad sign) and there are vertical lines of all colors on the entire screen. Started with one and now there are dozens! Another thing- my battery won't stay charged. I always use the AC adapter and the battery is fully charged when I'm done but when I turn it on again a day later the battery is only 90%. Laptop is still otherwise usable, no CD drive or graphics card problems.

    -"King of Cyberia"

  • Dr Mishra Jan 06, 2008

    yes I have the same problem.

    Dr Mishra

    [email protected]

  • Anonymous Jan 18, 2008

    vertical lines on my hp laptop display

  • Anonymous Jan 21, 2008

    Vertical lines on screen make the ZD8080US unusable. The charging system hasn't worked for a year, so the battery is useless. It overheats if you leave it in the docking station.

  • venezia Jan 27, 2008

    Same problem here. zd8000 started with a few vertical lines and now I have dozens. Battery died after 6 months so it needs to be plugged in all the time. Functions fine if you just ignore 2 dozen lines on the display and the fact that it is useless if you need to have a battery. Might as well drag a desktop around. Let me know if you hear of a solution.

  • barantalya Jan 30, 2008

    I started to getting those vertical lines on my hp zd8000 screen 1.5 years ago, it was just one at the beginning and now there are hundreds of them...I can still use my computer but watching a movie is impossible!!!
    I also have battery problem, i don`t know if they are died?? my computer may have overheating promlem also.
    i puchased it from the usa in Aug. 2005 and came back to turkey and now it is out of warranty...
    actually when i plug the computer to my tv screen there are no lines at all, so i think the problem is monitor.
    if you have any idea how to fix it please let me know.

    thanks and regards.

  • Anonymous Feb 21, 2008

    I have an HP Pavilion.. I've had it for about 15 months.. and recently a very thin yellow vertical line is now permanently on the monitor..

  • Bora Bora Mar 06, 2008

    I have the same problems with my HP zd8000 notebook. This is my second HP notebook with the same problem. I just contacted HP and they said I should send it for repair. No thank you, I'm buying a new notebook, not HP. I am tired of the issue. Too bad, I have been loyal to HP for over 10 years. Any suggestions on a new brand?

  • iccco Mar 15, 2008

    Lines started to appear on right side 1 month after warranty was over and now have at least 60-70 lines mostly on right side. Hp would do nothing because it was out of warranty. Someone should slap them with a class action lawsuit. Idid download two software fixes hp recomended but they did nothing.


  • dasoju Apr 26, 2008

    I have HP pavilion zd8000 ,recently i got one yellow and pink mixed vertical line on my laptop screen ,please help me to remove this line from my laptop if you have any solution.

    Thanks& Regards,
    Dasoju. Srinivas.

  • michthai Jun 11, 2008

    Left 1/3 of the screen (top to bottom) on my ZD8000 has vertical lines. Has anyone gotten a "route cause" analysis on this problem?

  • srinivas_srm Jun 16, 2008

    i am getting colored lines in the middle of the screen

  • zuhi_farha Jul 05, 2008

    i have IBM THINKPAD problem with display screen of full vertical mix colour lines in my desktop

  • jobscenterus Jul 13, 2008

    My hp 9200 series has three vertical lines on the desktop. It started with just one white one. Now there is a blue and red one. My laptop is just out of warranty.

    This unit cost over $2500.00. If anyone can help, email me.

  • Anonymous Jul 28, 2008

    I have an HP Pavilion Laptop.. it's nearly 2 years old and I got my first vertical line about 4 months ago.. every 2 or 3 weeks a new vertical line appears.. I now have 5 vertical lines... I'm going to get it looked at soon.. hopefully it won't cost me too much for a new screen

  • Anonymous Sep 02, 2008

    I have a HP Pavillion, I bought it less than a month ago, and today a single pink vertical line appeared on the right-hand side of the screen...I tried to call Tech Support, but was on hold forever...I'll try again later...

    Has anyone had any success in overcoming the "pink line monster"..



  • barbarianexe Sep 25, 2008

    hi this is Amjad. i got a yellow vertical line on my hp zd8000 lapto n i don't know how to fix this, if u can then please try to fix my problem i would be really Gracefull.

  • BhargavMehta Oct 14, 2008

    i have got toshiba A80 laptop.. i m having some vertical lines in defferent colors like green , red, pink , blue and thay remains perment.. is there any solution for this to remove even one more problem that my dvd drive can only read original cds or dvds it can not read any pyrated cd or dvd.. is there any solution for this pls..

  • Anonymous Nov 22, 2008

    Yep. In two weeks time, 3 cyan vertical lines and 1 yellow line. I assume some other lines will follow.

  • Anonymous Nov 27, 2008

    on my my desktop there are lines and show text in many words

  • Anonymous Nov 29, 2008

    Same problem, no solution from HP. HP refuses to recognize this problem although it obviously is a design error. Many people have already mentioned that Dell repairs a similar problem for free. So here's the reaction from HP (translated from Dutch).

    Unfortunately I have to tell you that DELL is a different producer than HP is. They have different conditions than HP.

    Unfortunately I cannot offer you any discount on the repair of your laptop. Also I cannot send you an invoice stating the repair cost.

    So make your own conclusions!

  • adeni Dec 11, 2008

    I have now five verical lines on my zd8000 which I had bought from Circuit City in USA about six years ago. When I had contacted HP I was advised to contact their Service Centre here in UK. When I connect my laptop to another external display lines do not show up. Laptop now is so slow as well - takes ages to boot-up. Don't mind joining a class action against HP.

  • Anonymous Jan 10, 2009

    same ere!

  • discoskink Feb 04, 2009

    HP dv9000. Laptop monitor shows multiple vertical lines and screen seems to "warm up" and number of lines is reduced with black space between. An external monitor also has the vertical lines but they are in a set pattern and are not in all screen displays when I go into bios settings. Probably the graphics card?


  • mick677 Feb 16, 2009

    Posting to my site, acne oil, I saw the same problem.

  • Anonymous Feb 23, 2009

    on my laptop screen appear one green line top to bottom how do i get rid of it

  • Anonymous Mar 27, 2009

    I have line on my desktop please help me



10 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer got voted for 20 times.

  • Expert
  • 114 Answers

Sounds like the LCD display on the laptop is no good. If you hook up an external monitor, do the lines appear there? If they do, then the problem is with the laptop's video card. If the lines do not appear on the external monitor, then the problem is with the laptop's LCD display and it will need to be replaced.

Posted on Sep 28, 2006

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have had the same problem described in the class actions suit against HP with regard to the HP Pavillion zd8000 notebook computer display, specifially the backlight issue. It was repaired once back in April 2007 and I am now having a second problem with the display, the vertical lines. I purchased an extended warranty in January 2007, which I had to fight HP to sell to me. I did this when I experienced a second event for a problem that HP had repaired under the original warranty. That problem had nothing to do with the display, but I believe it is also a design flaw where the power cable pluggs into the notebook, it gets loose over time, and will not power the notebook. So, when I had my first display problem back in April, it was fixed under the extended warranty that I bought in January for the other problem. HP did not want to make that second repair on the power adapter problem, I had to fight like crazy and negotiate the prcie of that repair down, but still paid. The laptop is still under warranty now, and I have made arrangements to send it in to HP to have the display problem repaired AGAIN. My issue is that the repairs they make do not hold, and I feel as though I am forced to continue to purchase the extended warranty when the expiration comes up due to repairs that are clearly design flaws and only get a quick fix that doesn't stand up over time. Also, the down time that is involved with sending it in for repair is of issue for those of us who use our computers for business. We have to back up our systems which is time consuming, as well as the down time during shipping back and forth, and the actual time it's at HP for the repair. I will give HP credit, for me, they have turned the repairs around fast, but it's still a four to five day process at a minimum. To top it off, someone has to be home to accept the delivery and for those of us with jobs and are not at home to do so, we have to make arrangements to pick it up at Fed Ex, yet another iconvenience. I've had many notebook computers, yet this is the first I've had to have repaired (mabye I've just been lucky). One repair was enough, but I'm on my fourth, and twice for the same repairs. Bottom line, HP should make the repairs without requiring an extended warranty for design flaws, and should make them so that they pass the test of time.

Posted on Sep 15, 2007

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I hope there is a class action, as I paid $2000 for my ZD8000. I also have the "vertical lines in my display problem", plus the CD-ROM/DVD player stopped working as well. Also, the keyboard is slowly failing. I recently spoke with an HP tech via online chat and he suggested that I buy an extended warranty and then send the notebook in. My original warranty had already expired. I asked for verification that even though the problems began after the original warranty expired that the extended warranty would cover the issues. He said yes. I have the transcript. So far so good. I am making backups at the moment as I look at the shipping box that HP overnighted to me yesterday. HP was very responsive about the problems, although mum with details of what the problems might be concerning the display. Contact me for further info is desired: [email protected]

Posted on Apr 26, 2007

  • Anonymous Sep 15, 2007

    Just a follow up on my original post.

    I sent my computer in for repair under the extended warranty and they fixed everything. New keyboard, display, cd-rom, battery. . .and they even put new little rubber feet on the bottom.

    I was pleasantly surprised and the turnaround was rapid, about one week.

    Hope this helps.


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have those verticle lines on my ZD7000 series system. I thought I was smart getting a warranty that does not expire until some time in 2008, however, I have sent the computer back for repair many times now and I think that the service warranty provider is tired of paying for the repairs on my system because the last 2 times I sent the computer back they claimed that there was water spilled in it. I knew that no water had been spilled anywhere near my laptop. I am an electronics service engineer so I had no problem opening up the laptop to inspect it. There was no evidence of any water ever being in the laptop because the dust inside was nice and dry not clumpy. Water turns dust into mud so if you see nice and fluffy dust, then no water has touched it. I complained and they repaired it but in less than a week, I starting getting those verticle lines. I believe the problem is in the video section because the laptop does not exibit those lines in "Safe" mode. I will complain agin and see what happens.

Posted on Sep 11, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

I have xp window intelceleron M inspiron B120 its version is 2002, from couple of days it shows a vertical greeen line on its desktop from up to bottom can u please suggest a solution.

Posted on Jan 30, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Expert
  • 163 Answers

These are well known for the BGA RAM in the video chipset causing the failure. Reflow will generally cure the issue but who knows how long they will last. The ZD7000 Was the start of their problems but weve seen the same RAM on various other manufacturers as well as the Xbox 360's fail also. you can see the class agreement and settlement terms for the zd&k as well as problems on the ZX/ZV5000 series, R3000's and their twin models.

Posted on Jan 14, 2008

  • 1 more comment 
  • Anonymous Jan 14, 2008 And talk to Scott Kamber.. Hes a personal friend and can help trust me... We were involved as consultant's regarding the previous settlement case.

  • Anonymous Feb 15, 2008

    Contact us .....We can fix @ a problem (generally).. and no need to junk the unit. Weve reapaired a ton of probs with these machines..all the same thing ................

  • budgetpainti Jun 05, 2011

    do you still fix hp zd8000 i have a lot of lines in my lcd screen


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I also have this problem and it seems to be a fault of project from HP. Please, refer to: class suit law from California, Santa Clara: I'm also from Brazil, like Wildbill957, and I'd like you to help me to solve my problem since HP is refusing to assume its fault. Thank you

Posted on Aug 01, 2007

Nope, not the display. It has something to do with the onboard ATI video circuit. HP is charging $300 to repair. Tax and shipping included. Seems like it's a design flaw that HP will not own up to. Search the net and join the class action suit that's starting up.

Posted on Mar 18, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

HI ALL, I also have a ZD8000 laptop purchesed about 2 yrs ago for about $2800. I bought the extended warranty as I travel internationally. I had a problem with vertical lines on my screen. I notified HP tech support about the problem in december 06. I could not get the unit repaired right away because I was out of country and in Brazil. I returned to the US in July 07, now exteneded warranty expired. Sent unit to HP for repair. We agreed to have the unit repaiered at my cost of 286.95. They sat on the unit for over a week without repairing. Then I contacted them and they refuse to repair my unit saying it is too costly. They want to scrap unit. I need info for class action law suit and also will contact TV news services (eg:7 on your side) for resolution of problem. Please help with any info

Posted on Jul 27, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have experienced the exact same things that poster Brettwoods has with my ZD8000. I had to replace the CD-Rom/DVD about a year in (thank goodness my warranty was still in effect for that but it was a 2-week ordeal) and most recently vertical lines have been popping up on my screen and my keyboard is failing. My battery also won't hold a charge and hasn't for about a year now. I contacted HP and the first representative was no help at all. Mysteriously, when I asked about purchasing the extended warranty his system wouldn't pull up the information. The second representative told me it'd be $698 and I'd have to pay extra if it turned out to be something else. After a while (and after I mentioned there's a Class Action suit brewing) she finally agreed to have the extended warranty people call me so I could purchase it - which I did. The third representative did confirm that all my problems would be fixed under the extended warranty. I save the transcript just in case. Since the warranty doesn't go into effect for 30 days I'll have to wait until then. I'm keeping my fingers crossed that they'll do what they've said they would. After spending nearly $2000 for this one I'll keep it until it blows itself up or something, but then I'll be going back to Dell.

Posted on Jun 25, 2007

1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Vertical lines in hp zd8000

What is happening to your laptop is the power line connecting a row of pixels is failing so only partial colors are showing up causing the vertical line. Usually screen replacement is the only answer to fix it. You can usually find replacement LCD on Ebay.

Sep 26, 2010 | HP Pavilion zd8000 Notebook

1 Answer

I have virtical lines on lap top

Once you start to get vertical lines on your LCD screen, it's usually time for a new screen. I would check first by running an external monitor just to be sure it's not the video card.

May 19, 2010 | HP Pavilion zd8000 Notebook

1 Answer

I have a sony VGN-AR41M laptop is just 2 years old & still in excellent condition. i got a vertical lines problem.My screen is full of colour lining from top to bottom as i start the laptop and...

Move the screen around while on, do the lines disappear when you hold it in certain positions? If so, your LCD needs to be replace. If the lines don't disappear when bending the screen, it could be a broken motherboard as well. Youcan try to open the laptop and check the dc connection. There is a Laptop Repair Guide that shows you how to take apart a laptop, the sony may be made in a similar way. Sony Repair NYC

Jan 10, 2010 | HP Pavilion zd8000 Notebook

1 Answer

White vertical line on monitor screen

The vertical line is because the screen is going, it needs to be replaced fix the problem. Try searching on Ebay if your laptop isn't under warranty.

Aug 30, 2009 | HP Pavilion zd8000 Notebook

1 Answer

Same problem with my zd8000 HP Pavilion laptop

what has happened with your notebook is a simple wear factor. on the LCD screen there are ribbon cables witch join the main PCB controller head to the LCD laminated portion (what you see) have begun to wear. i have just recently replaced a screen because of the same issue. try gently flexing the the screen and see if the lines dissappear. next open the screen up, and check the cable running to the back of the screen take care as to not damage anything.

Aug 12, 2009 | HP Pavilion zd8000 Notebook

1 Answer

HP Pavilion Laptop - vertical lines on screen from top to bottom

this will more than likely be a video card issue. The bad news, on laptops, everything is integrated into the motherboard and and you will have to replace. Getting to the motherboard can be a pain.

Aug 06, 2009 | HP Pavilion zd8000 Notebook

1 Answer

Vertical lines o my desktop

Sounds like your video inverter is bad or possibly the screen is going bad

Jul 21, 2008 | Toshiba Satellite M65 Notebook

1 Answer

Vertical lines o my desktop

uninstall video driver reboot it should start on windows basic video drivers if it does and screen is good try reinstalling your original card drivers. or search on the net for updated ones

Jul 20, 2008 | Sis 6326, (4 MB) Graphic Card

2 Answers

HP Pavilion ZD8000 vertical lines issue

In answer to your question. It may be a screen problem. as the screen has a Matrix of vertical and horizontal line configuration.
I,d suggest trying the laptop/computer on an external monitor or screen. if it works fine on an external. then it could be assumed that the TFT Panel or invertor has a fault.
if the picture/display still has vertical lines on an external monitor, then the fault may lie, with the Mainboard.

Process of elimination, before spending any Money :)

Mike @ compurepair.

Jun 09, 2008 | HP Pavilion zd8000 Notebook

Not finding what you are looking for?
HP Pavilion zd8000 Notebook Logo

6,792 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts


Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Alun Cox

Level 3 Expert

2679 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides