It may not have completed the update to your ipod.
try going here, http://www.apple.com/itunes/ it will have the latest drivers for your ipod too, once it has loaded successfully onto your mac then plug the ipod back in. itunes will automatically open up, and once it has recognised your ipod reset it yourself in the ipod settings, then reload your music etc from the itunes library. If you have not created one yet then just copy your stuff over to itunes and then sync your ipod with the library. What until itunes tells you that the update is complete before you remove it from the computer. Once it is completed then right click your ipod and click on eject.
I hope this helps
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in the end i tryed everything like that but it still didn't work so i brought it back to the shop and they were cunfused and gave me a new one, thnx for trying to help me out
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