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Labtec Webcam Plus installed but keeps telling me it is unplugged.

I bought the Labtec Webcam Plus and it works on one Pc of mine but not the other. I installed the software the same way on both, but I still get the error message 'Camera is unplugged' on one, but absolutely no problems on the other. The PC that it wont work on is running XP Professional Service Pack 2, and the one it will work on is running XP Pro Service pack 1. Would this be significant? I have tried uninstalling and reinstalling the drivers. I even downloaded the latest drivers from Labtec. But I still keep on getting the same problem. All I want is to be able to record a video diary and the PC I want to do it on is faster, but wont run the damn camera! Please help! Regards, Croog.

Posted by Craig Gregory on

  • 2 more comments 
  • fagowie Nov 11, 2007

    I have the same problem. I have uninstalled the software and re-installed and have same issue. error messdage :Web Cam is not conested." UGH any help is aapppreciated.


  • Anonymous Mar 26, 2008

    installed and everything but get the message error and computer dont recognize my web cam

  • Nikibitch Apr 14, 2008

    i have similar problem downloaded all the drivers needed and labtec program is running but says my webcam is not connected how can i fix this?

  • Anonymous May 18, 2008

    i have this webcam and i do not have the disk and when i try to use it it cant find the webcam please help


2 Answers


There is a solution for this problem. You need to download an older version of the software. The one from labtec does not support the older camera versions. If anyone locates a good source for older drivers for this camera can they please post the link.

Posted on Jul 13, 2008


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  • 55 Answers

This is very strange. It sounds like a driver problem, but you said you got the latest drivers from Labtec. I would go to Labtec's support area and copy what you posted her and show it to them to see if they know of any similar issues.

Posted on Sep 28, 2006

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Problemtoinstall with Windows 7

I could not find the Windows 7 64-bit drivers on Labtec website. However, I would suggest to download & install the Windows Vista 64-bit drivers.

Here's how to download them:
1. Go to:,crid=68,crid2=1764
2. Scroll to the bottom of the page to the section "Software for Labtec Notebook WebCam, Webcam Pro, WebCam Plus, plus SE and labtec® webcam".
3. From the "- Select Your Operating System -" drop-down menu, select "Windows Vista 64-bit".
4. From the "- Select Your Language -" drop-down menu, select "English".
5. Click on the "download" button to start the download.

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Sorry to tell you ms etah, but there arent any built in mic on that camera

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try to ask for an installer on the shop were you bought that webcam, it's suppose to be a package if your going to buy one.

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Try getting the latest driver from the Labtec website.

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hi sph_allinson this is nichu,
donot worry if you lost the cd
you can download the installation software from internet .
you can download it from this website ,,crid=68,crid2=1764
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Unfortunately, win98 always requires the cd rom as there are certain files on the disc that it uses to install the software and hardware, so you will have to find a copy from Ebay or somewhere or purchase an xp disc and upgrade.

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This means that the driver has not been installed. Remove the camera and uninstall the driver software and re install again, then connect the camera.
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