Question about Canon PIXMA MP495 InkJet Printer
Can't scan just gives the code, everything is hooked up the Lan cable
Posted by Anonymous on
RE: Scanner gives me code 5,145,61 how can fix it ?
I was using wireless router and receive exactly the same error code as above.
SOLUTION: Turn-off printer/scanner; reset or turn-off the wireless router power and then turn-on again. Turn-on the scanner. Start scanning.
Posted on Jan 24, 2014
I had the same problem with a new Canon MP970. Printed ok, but couldn't communicate with the scanner - error 2,155,0.
Canon phone support didn't help, and suggested it was a firewall problem. I uninstalled, and re-installed, turning off firewall, virus software, and everything. No luck. Tried several USB cables, no luck.
Then I uninstalled again - as well as a couple of old drivers and software associated with two now deceased printer/scanners.
This time I plugged the (same) USB in and turned on the device, using Windows' own hardware install wizard.
Now it works fine (at least for now... touch wood).
So - the problem might be either conflict with other printer/scanner devices installed, or with Canon's installation software.
Posted on Aug 02, 2008
SOURCE: Scanner was working fine this
Check the scanning unit by copying something on the platen. If this does not work, you have a defective scanning system. If it does work, check connections between the PC and the MX870.
Please let me know if this works. If not we can investigate further. Thanks.
Posted on Feb 24, 2011
Try going to manufactures web site and downloading drivers for the printer from there. Also you might check your device manager to see if the unit is being recognized by your computer. it should show up iunder USB or Printers. I had an Epson that did the same thing but mine was a wireless and I had to re-establish coneection and go through setup again to have my IP address recognized. Most of the time plug n play will pick up the new device.
You might also try running security and windows updates on your computer, there might be an update that is keeping the computer from recognising the printer anymore.
Its just a start of what could be going on, hope its an easy fix.
Posted on May 29, 2012
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