SanDisk Sansa e260 MP3 Player Logo

Question about SanDisk Sansa e260 MP3 Player

3 Answers

Screen turns from logo to white then to logo again

I transferred some songs to my sansa and then when i unplugged it the screen went to the logo, then white, then to the logo again, and kept doing this.

Posted by Joe Lembcke on

  • 3 more comments 
  • Anonymous May 24, 2008

    i have the same problem and it wont fix!!!

  • Anonymous May 25, 2008

    hope to put my sansa in recovery mode

  • Anonymous Aug 04, 2008

    e270 6.0 gb

  • swmrbassoon3 Sep 01, 2008

    the same problem happened to started randomly when i was playing music. The screen faded and then when I tried to turn it back on it went into this cycle of SanDisk-->sansa Rhapsody-->white screen

  • Anonymous Dec 01, 2008

    its not WORKING!!!!!!!!!!!



3 Answers


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First check if your device is a version 1 or a version 2 player. You can look on the back of the player to determine the version it would say Model : e200 V2 if it is a version 2 player.

The procedure i would be providing today would be for version 1 player.

1. First Shut the device off. Now slide the Hold Switch on top of the player.

2 Press and hold the record button on the side of the player. While pressing and holding the record button press the Menu or the power button. It will turn On and it will say Welcome to Recovery Mode.

3 Now connect the player to the computer and it will detect the device as a drive named 16MB Format inside your My Computer window for XP or Computer on Vista.

4 Now create file inside the 16MB Format drive named sansa.fmt. ( Take note the extension of the file is FMT . To check if the file is an FMT file right-click on it then choose properties it should say type of file FMT. )

5 Now unplug the device from your computer and it should say, Formatting and it will be Erasing and Deleting any file on your device. That should fix the problem that you are experiencing with the device.

This procedure would be for the version 2 devices.

1 Turn off the device and Slide the Hold Switch towards the opposite end then it will show RED.

2 Now press and hold the Center button on the player and while holding and pressing the center button connect the player to the computer.

3 The device would be detected on your computer as a removable drive. Right click on it and choose Format.

4 Make sure the file system is FAT32 and choose Start to continue formatting the player.

Weeee... im from helping you guys with your sansa products . :P

Posted on Aug 22, 2008



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Set wrong language

Posted on Jul 16, 2008



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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 24, 2008

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My mp3 frozen on the welcome screen and restart and freeze again

First reset the Sansa e260. The way you do this is you hold down the power (menu) button for 15-25 seconds. This usually solves it.

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You could possibly try recovery mode?

or formatting it and starting over, see if that helps

easy way to format

1.Shutdown player
2.Hold Rec button
3.Turn player on
4.Plug your player into the PC
5.Go to My computer
6.Find a Icon named 16Mb Format
7.Open that and make a new text file
8.Name it sansa.fmt
9.unplug player and it will say Formatting.....
10.when its finished it will reset , or shut off, when its done turn it on and see if that helps

My Sansa E260's screen is white and it won't turn off

you have to hold down the power button for 13 whole seconds. I have had the same thing happen to mine and I dont know if there is a permanent way of fixing it but that should turn it off so you can turn it on again.

Sansa Hack!!! please help!

You device is too full. You need minimum 6MB for the "music database". The more music you have, the bigger the database needs to be. Try freeing up 30MB or so, that should solve it. Please add to the question, dont select NOT HELPFUL if this didnt work. Best of Luck.

Blank White Screen - No Menu Showing

My Sansa has a similar problem. Sometimes when the Sansa turns on (after the Sandisk logo) the screen will either turn black, blue, or black and white stripes. The player still works, but it is hard to navigate without the screen, obviously. What I end up doing is letting the backlight turn off and then pressing any button. Sometimes when the screen comes back, the display is allright again. But sometimes it takes more than a few tries. Turning it off and on again seems to work a little better, but it is more time consuming.
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