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Phone freezes at random times, pull battery to restart

V3 will freeze at random intervals ranging from a few seconds to several hours. I have to pull the battery & reseat it to get the phone back on. Checked battery contacts and swapped batteries; neither helped. I can turn it on and set it down and it will freeze or it will stay on while I carry it around. Leaving it open or closed makes no difference. Any options other than replacing it?

Posted by Larry Fosdick on

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  • Larry Fosdick Oct 01, 2006

    Bought a new V3 at a Cingular store. Old phone stayed on overnight, though without the SIM card, it could not call. I took the SIM card out of the new phone and put it back in the old phone, and it has worked normally for >24 hours. The only change was that the SIM card was removed and replaced a day later. Could a piece of dust or something gotten in and made for intermittent contacts in the SIM, causing the freeze problem?

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Your old phone may have just needed a new sim card, as for if your new is not working use the warranty and send it back and replace it.

Posted on Apr 25, 2008

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