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My Philips MP3 Player Won't Play My Songs. What Do I Do?

My Mp3 Player Was Working Fine Until It Froze So I Shut It Off For A Few Seconds. Then When I Went To Turn It Back On And Listen To My Music It Didn't Play. It Showed A Whole Different Song Then What I Chose And It Just Wouldn't Play. What Should I Do? ~Disapointed in Arizona

Posted by Kyrstin Martinez on

  • tennisrules Mar 01, 2008

    i have the same problem but i lost the disk that it came with or do i need even the disk? so please help me i miss music =(

  • garcia4362 Mar 05, 2008

    i have kinda the same problem...but when i connect it to my pc it wont even detect that it's on the device and it wont start or do anything can there something to be done!? HELP!!!!

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1 Answer

ThaMp3Doctor

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  • 8,597 Answers

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 11, 2008

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Then:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
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Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor
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