When i print pictures or color, there is too much red in the shadows and some other colors. i have run the check on the nozzels and they are all perfect except for the cyan....and i have done it with 2 new cyan cartridges. that section of the printed test is completely blank. it also tells me that it is clean and does not need to be cleaned. can you help? thanks..... patti
Buy a nozzle unclogging kit from ebay. I have almost the same problem and about to try cleaning my nozzle.
Posted on Aug 18, 2007
It is possible that you have a clogged nozzle this is not a user serviceable part, you'd pretty much have to bring it in for service
Posted on Jul 18, 2007
a.
Press INK.
b.
Press the UP OR DOWN ARROW key to select Test Print.
c.
Press OK.
d.
Use the UP OR DOWN ARROW key to select Print Quality.
e.
Press OK.
f.
Press COLOR START
The
machine will generate the Print Quality Check Sheet.
2.
The LCD will ask "IS QUALITY OK? 1. YES 2.
NO"
a.
Press STOP/EXIT to return to the "Date and Time" display.
3.
Evaluate the Print Quality Check Sheet.
On
the Print Quality Check Sheet each of the four colors is represented by a
slanted square pattern made up of 96 individual blocks. The colors should appear
in the following order from left to right: Black - Yellow - Cyan -
Magenta.
NOTE: Cyan
is the light blue color and magenta is the pinkish color.
a. If
the colors on the Print Quality Check Sheet do not match the sequence listed
above then the ink cartridges are most likely installed in the wrong order.
Continue to STEP 4 to resolve this.
4.
Open the Ink Refill cover.
5.
Open the cartridge covers of the colors that do not appear in the correct
order.
6.
Remove the cartridges and reinstall them in the correct slots. On Brother
Genuine Cartridges the color of the label will match the color of the cartridge
cover.
7.
Run a "Setup Purge". A Setup Purge is necessary to replace the ink in the ink
supply tubes with the correct color. One or more of the ink cartridges may run
empty during this process. If they do, replace the empty cartridge with a
Brother Genuine Ink Cartridge before continuing the process.
a.
Press MENU - BLACK START - MENU. The LCD will display
Maintenance.
b.
Press 7-6, The LCD will display CLEANING ALL
c.
Press 6, the LCD will display eINIT__P ALL
d.
Press the RIGHT ARROW key until one of the colors that was installed
incorrectly is displayed. i.e. eINIT__P CYAN.
e.
Press the BLACK START Key.
8.
Print another Print Quality Check Sheet
a.
Press INK.
b.
Press the UP OR DOWN ARROW key to select Test Print.
c.
Press OK.
d.
Use the UP OR DOWN ARROW key to select Print Quality.
e.
Press OK.
f.
Press COLOR START
9.
The machine will generate another Print Quality Check Sheet.
a. If
all four colors printed correctly the issue is resolved.
b. If
one or more of the colors are still not printing in the correct order repeat
STEPS 4 - 8.
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