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The display should indicate what's going on with CLIP, and why it's not showing up. You should either see an icon of a BELL, "WITHHELD" or "UNAVAILABLE". BELL = you haven't requested CLI from your carrier WITHHELD = if caller has withheld CLI from carrier UNAVAILABLE = CLI is not requested.
Do you see one of these three on the display when you receive a call?
Other than one of those reasons, I'm not sure what your issue might be.
Does it say any of these on the display Extern. call -means not arranged with service provider. Contact your service provider. Withheld- Caller is withholding caller ID information. Unavailable -your phone is not setup to display caller is with your provider.Contact them.
In addition your phone provider must support CLIP,CLI and CNIP. Confirm with your provider.
OK, here's what happened. I had the same issue of the phone resetting when a call came in, I thought it was a power issue and through some testing it was not. Here's the fix...Menu \ system settings \ enter pin (if you haven't changed it it is 0000) scroll to factory default and reset. This fixed the problem somehow for me, make sure to write down any impotant messages because it will erase everyting (silly me). I hope this helps.
My razr V3 dropped from an astonishing 40cm to the floor, after that both screens stopped working. I opened the screen by removing the four tiny screws in each corner (t5 screwdriver which I didn't have but the smallest of my miniature screwdriver set just fitted), and popping it up carefully.
There a two flatcables, one with a silvery color and a connector with a black piece of foam on it. I think it's the screen signal carrying cable. I removed it and put it back in place, pushing it firmly. After that the screens worked again.
10 minutes of work and a great deal of satisfaction.
Further, the phone stinks.
regards, El Rudo
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