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Question about Sony Ericsson S710a

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CHANGES PROFILE on its own; callers can't hear me, and I can't hear them

When I turn off and on my phone, it automatically switches profiles to "port. handsfree", thus disabling my ability to hear/speak without some sort of handsfree device plugged in (I can also use speakerphone, and it will work). I have to manually go into my profile and change it back to normal in order for me to answer the phone regularly (With the sound coming from the handset, and not the handsfree device). NOW my phone does this all the time, as well as not even allow me to hear my caller, or have them hear me. I tried to make a call, I could see that it was connecting and ringing, but I couldnt hear anything. Even though the handsfree icon (that says I am in a profile other than "normal") is no longer there, I still cannot hear anything unless I put it on speakerphone or with a handsfree device. WHen I power on, it starts to play the startup music, but cuts off as if the speakers go out. I can't listen to any of my MP3s, or recorded videos, however I can still hear the shutter sound when i take a picture. How can I fix my phone so that I can hear people speak on it???

Posted by Michelle Esc on

  • 3 more comments 
  • goslow Apr 08, 2008

    change the speaker

  • goslow Apr 08, 2008

    speaker change

  • bonnylea May 23, 2008

    My S710a Just started doing it too- how did you resolve the problem? Master reset doesn't work.

  • Anonymous Nov 29, 2008

    I did the master reset and it still doesn't work?

  • rlin428 Jan 22, 2009

    My phone was fine last night and this morning, when I woke up, it had this problem. Also, the "Magic Word" icon was on top too -- I didnt even know what this feature was and had to play around with it to figure out how to make it go away. What causes the speaker to suddenly stop working?


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  • 490 Answers

U just have to do take back up first then by going to settings click on master reset it will resolve ur issue good luck

Posted on Oct 19, 2007

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