Sony Ericsson S710a Logo
Michelle Esc Posted on Sep 26, 2006
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

CHANGES PROFILE on its own; callers can't hear me, and I can't hear them

When I turn off and on my phone, it automatically switches profiles to "port. handsfree", thus disabling my ability to hear/speak without some sort of handsfree device plugged in (I can also use speakerphone, and it will work). I have to manually go into my profile and change it back to normal in order for me to answer the phone regularly (With the sound coming from the handset, and not the handsfree device). NOW my phone does this all the time, as well as not even allow me to hear my caller, or have them hear me. I tried to make a call, I could see that it was connecting and ringing, but I couldnt hear anything. Even though the handsfree icon (that says I am in a profile other than "normal") is no longer there, I still cannot hear anything unless I put it on speakerphone or with a handsfree device. WHen I power on, it starts to play the startup music, but cuts off as if the speakers go out. I can't listen to any of my MP3s, or recorded videos, however I can still hear the shutter sound when i take a picture. How can I fix my phone so that I can hear people speak on it???

  • 3 more comments 
  • goslow Apr 08, 2008

    change the speaker

  • goslow Apr 08, 2008

    speaker change

  • bonnylea May 23, 2008

    My S710a Just started doing it too- how did you resolve the problem? Master reset doesn't work.

  • Anonymous Nov 29, 2008

    I did the master reset and it still doesn't work?

  • rlin428 Jan 22, 2009

    My phone was fine last night and this morning, when I woke up, it had this problem. Also, the "Magic Word" icon was on top too -- I didnt even know what this feature was and had to play around with it to figure out how to make it go away. What causes the speaker to suddenly stop working?

×

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Expert 490 Answers
  • Posted on Oct 19, 2007
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Oct 09, 2007
Answers
490
Questions
0
Helped
297884
Points
851

U just have to do take back up first then by going to settings click on master reset it will resolve ur issue good luck

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

209 views

Ask a Question

Usually answered in minutes!

Top Sony Ericsson Computers & Internet Experts

Brad Brown

Level 3 Expert

19190 Answers

David Payne
David Payne

Level 3 Expert

14163 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

69792 Answers

Are you a Sony Ericsson Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...