Question about Rio Carbon MP3 Player

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Rio Carbon powers off

I have a problem with my Rio Carbon--it will shut down right in the middle of a song and I know for certain that it is not me accidentally hitting the power button becuase my player sits on my desk while I work. Has anyone else experienced this? If so, what were you told or what did you have to do to fix this?

Posted by Jill Norman on

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1 Answer

ThaMp3Doctor

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 23, 2008

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I have bad news - I was completely unsuccessful in dragging tracks from the rio to my computer. You can load songs, but you can't "unload" them with the Rio Carbon.

Just in case your computer has capabilities that mine does not, try this:
Double-click "My Computer" on your PC desktop
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http://www.digitalnetworksna.com/support/rio/product.asp?prodID=234
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I would recommend wiping your player:

Windows only.... Please post if you are not using windows...

Open My Computer with your Rio plugged in.
Right click on your Rio carbon and click on format.
Leave the default values - if it asks you something then use your initiative.
Then click on format.
Then when it has finished formatting go to your firmware (can be downloaded from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235).
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When it has done then your player should (in theory!) work properly.

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Mine JUST did that and after a while I pressed in the emergency start button on the top in the little hole.
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On a windows computer go into my computer and explore your rio carbon folder. In there there should be at least 2 folders - Music and recordings. go into the music folder and all of your files should be there. Delete them all and start putting files on again.

If there are no files showing in the Music folder then go back to my computer and right click on your player and click on format. Accept all of the default values and click format. You will then need to download the firmware for your Rio. This can be downloaded from:
http://www.digitalnetworksna.com/support/rio/product.asp?prodID=234

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You will have broken the hard drive,

Try replacing it with a CF card,

Everybody says that this does not work but it definitely does!

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Because I had nothing to lose I went out and bought a 1GB sandisk Ultra II CF card. I then took apart my rio and replaced the hard drive with the CF card. Still not thinking it was going to work I plugged it into my computer and installed the latest firmware (from the rio website) and then HEY PRESTO!!!!!! it works.

I have yet to try an 8GB ultra II card but when I do i will keep you posted.

If you don't believe me then I don't blame you but If you send me a request then I can send you pictures and more details...

Rio will live on

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Sorry dude, with the hard drive clicking you are probably looking at a toasted drive or controller chip. When you get the 'upgrader' screen the device cannot get information from the drive. Your best bet is to remove the drive and try it in another device such as a digital camera or a PDA with a slot. The average life of these devices seems to be about 2 months, with a (very) few people eeking out a year or so. Most of the time the volume control breaks, or cycles, or the drive interface craps out ('upgrader' screen)
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