Sound is good but the picture has a thick cloudy haze over it,words are blurry and there are also horizontal lines running threw it. It is three years old and was working fine last night but woke up to this. Any ideas. Thank you!
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Re: TV has cloudy, blurry haze
The two symptoms are related and are associated with the high voltage transformer,since the problem developed overnight is going to the help of a qualified technician to diagnose the cause,if you are familiar with tv service look at the horizontal output transformer for signs of damage but be careful,there are dangerous voltages present.Or be safe and call for help.
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If the LCD displays correctly on previous photos then the problem is more than likely a CCD or associated ribbon connector failure due to moisture/condensation or age/misuse. Good luck with finding a replacement part!
you must open the back cover of tv, and then things you should do is set "SCREEN" adjustment on the flyback transformer. you must turn it counterclockwise to reduce and decrease the level of screen brightness. turn screen adjustment gradually until the horizontal blanking lines disappear from the screen. and blurred images will be sharp again
Keep talking to the factory, it is their product. Best Buy won't replace unless it is deemed not repairable and/or terms of the contract. You purchased the extra warranty because you most have felt that the TV might break down. Well, it did, now use the contract to repair your TV.