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Anonymous Posted on Mar 09, 2012

Hanging after memory count - HP Compaq dc7600 PC Desktop

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  • Master 5,051 Answers
  • Posted on Mar 10, 2012
General Systems Consulting
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Sounds like your boot files are corrupt or some system files are corrupt. You can try clicking Start/All Programs/Accessories and look for the CMD (command) Prompt. If you don't see it you can click the RUN and in the box type cmd and press enter. A black window should appear allowing you to type in commands. Type the following command: sfc /scannow (which is the system file checker and let it run). When it finishes, try rebooting. If you still have the problem type the following command: chkdsk /r
The Check Disk command might tell you that volumes are locked or that it will run the next time you restart your computer. In either event it's safe to click yes or ok to let it run. It will run for an hour or more and you will notice the percentage of completion going from high to low but that is ok. Just be patient and let it run until it finishes then reboot.

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