My Philips phone has a number of messages that cannot be deleted and have been in the answering machine for a long time (2 years). I have tried all sorts of methods for resetting the answering machine to no avail. Does anyone have a means of removing or fixing this bug? Currently I have 4 invisible (visible) messages on the answering machine and I cant delete it to show that it contains zero message.
With regards to this query we would advise that you reset the software in the telephone's base station.
To complete this process, please implement the following:
1) Disconnect the power cable from the main base station.
2) Remove the batteries from all of the handsets.
3) Leave for 5 minutes and then connect everything back again.
Please note that this process will not delete any telephone numbers from your phone book or any other saved information.
If applicable, you will need to set the time and date.
HI Guys. The procedure above will NOT work. I believe the audio is held in FLASH RAM and does not need a refresh, therefore there is no internal battery (I have checked anyway and there are only capacitors in there). I was sure there must be a power-up reset hidden in the firware somehow, even if Philips don't know about it. After a bit of thrashing I found this cure: Take power cord out of the unit. Press the 'X' button down with the unit dead and hold it down. Put the power plug back in with the 'X' still held and wait. And Wait. Eventually the base should boot up with a bleep and two zeros. Good Luck! Juustomies
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I am sorry. Your answering machine has about 14 minutes recording time.
Space is limited. After you delete a message to make room and new
messages are recorded, so old messages are pretty much shredded and un-retrievable. But
even if the message memory has not been totally rewritten, I believe
deleted message are lost for ever. That is what I read on the manual
for a GE or Panasonic phone user manual.
press bottom left button and then hold down 7. display will show 0-0 to indicate its turned on. 2 to read messages. 3 to skip to next messge. 4 to record your message. 5 to listen to current welcome message. 6 to delete messages. 7 to activate answer machine. 9 to deactivate ans mach. 0 to record internal memo. To use any of these functions bottom left button must be pressed first.