I'm having trouble getting the black jet to print. The other colors are fine. I've aligned the print head, cleaned, deep cleaned, and done a nozzle check. The ink level is full and I've made sure the head is properly seated.
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Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles. If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive. It may be more cost effective to buy a later model and better printer thanreplace the print head.
You need to continually clean and deep clean and realign the black until the results are acceptable. Try manual alignment if the auto does not work. Also clean around the exit hole of the black ink cartidge with a cotton bud and isoproyl alcohol.
Replace and install the black ink cartridge with this Black Ink Tank BCI-3eBK
Ifyou have done this and is still missing the black ink on print, clean the print heads.
1. Right-click the printer icon, and then select 'Properties'.
2. Click the 'Maintenance' tab, and then click 'Deep Cleaning'.
3. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)
That should most likely work. If deep cleaning did not help, you may need to replace the print head.
Perhaps the CMY color heads need alignment. If you have not already done so, run a head alignment from the driver maintenance section. It will print out a page containing several lines and text, and request you select the closest-aligned images. After this is done, do another image print to check for improvements. Normally, the printer uses the black cartridge for text and the CMY inks for images (even for black on photo and specialty paper). So when you are printing normal text pages on plain paper, only the black ink is used. A good check for this would be to print a normal text page, but select photo paper in the driver to trick the printer into using the CMY inks to make a substitute black text page. If this looks ok, then you are having issues other than cartridge alignment.