Mildew smell and sound of water

I recently bought a neptune washer and dryer, my husband said it had good reviews but after having some problems with ours I did some research myself and found out otherwise. I have read everyone's problems with their washers but none of them seem to describe them same problem I am having. When you open the washer it smells like mildew, and you can hear water behind the drum. My washer washes my clothes fine and it drains and spins and fuctions properly. I however don't particularly like to open the door and smell mildew it is gross.

2 more comments
okfine Dec 03, 2007

Hi, I have the same problem. I tryed to google the service bulletin, but could'nt find it either. Will try what was suggested. Also, I'm wondering....isn't there some kind of filter to clean? we have pets, and I'm sure there is a bunch of muck somewhere.
Anonymous May 11, 2008

we have the same problem also and are considering replacing with another brand if we can't find a solution. Cleaned out washer, used bleach and run water in empty washer.
teacherC May 31, 2008

ditto on the problem here too. The rubber seal that you see when you open the door is full of black spots. I have tried to wipe it down with bleach, comet, pine sole ... and so far NOTHING have help. It is frustrating and now I am beginning to notice that everything smells.
gatewaygirl Jun 29, 2008

same problem here, makes clothes smell horrible.

new problem is washer will not spin, door lock malfunction,

and tear in rubber gasket around door/tub.

maytag knows all about the thousands of defective units yet is only willing to acknoweledge a few.why charge thousands for junk? watch out maytag,

what comes around goes around.

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878 Answers

Momma, Maytag put out a service bullitin on this problem. TB26-72. This is a common problem on your model. Why don't you google the service bullitin and it will give you the instructions they have for this problem. If you can't find it, post back and I will post them for you...Catriver...post back.

Posted on Sep 22, 2006

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http://www.reliableparts.com/

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