Question about Philips GoGear HDD084 MP3 Player

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No Device Manager

I've had my gogear 3Gb for just under a year no and a couple of weeks ago my computer had to be coompletely wiped thanks to a virus, anyway i now have no device manager on my computer for my gogear and i can re-install it because i've lost the cd for it. and now i cant do anything with my go gear because everytimew i switch it on it says start device manager. please help ive no music.

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  • Anonymous Nov 17, 2007

    device manager keeps poping up

  • Anonymous Dec 30, 2007

    I have the same problem, all from a sudden I would not connect to my pc again and I cant charge it or do anything with it, when I connect it to my pc its says a power cable that has to go in a connection for that cable, very weird..

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Try to contact me i will give you the files you needto strat up your mp3 here is my email [email protected]

Posted on Sep 29, 2006

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Posted on Jan 02, 2017

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I should've bought an iPod, too. Try resetting it using the Device Manager (after backing up all of the songs), then put the songs back on.

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My player isn't recognized by the Device Manager or Windows Media Player
I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:

  • Update all the software on your computer via Phillips site
  • Open the Philips Device Manager
  • With the device connected and the 'connected to pc' screen showing on the GoGear, do a 'soft reset' by holding the Power Off + Volume Up buttons for a few seconds
  • As soon as the device restarts itself, hold the Volume Down button, the computer should now recognize the GoGear
  • Follow the onscreen directions to Repair the device
  • Thank the intarwebs.

Sep 29, 2008 | Philips GoGear HDD6330 MP3 Player

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Sa177/00 "recovery mode" problems in Philips Firmware Manager
Try to defrag the drive .... is not workd thn format it manually frm PC n reset the set hopefully it will get back to normal. i did this with mine go gear n its fine now.

Sep 03, 2008 | Philips GoGear SA178 MP3 Player

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Please help me.
There is not a virus most likely, but here is how you will start from scratch. Connect GoGear to computer --> Open Philips Device Manager --> click on Repair --> Click on Repair again

Then do the same for "Update"

If this fails, reformat the GoGear in Windows Media Player - consult www.Microsoft.com for instructions WITH pictures.on how to do this (Click sync --> open drop down menu under Sync tab --> click on Philips goGear SAXXXX --> click on Format)

These methods will start you over from scratch.

-Tha Mp3 Doctor

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Device manager wont detect my gogear HDD1630/17 even though i recently updated the software and driver, also my device is frozen on "Please connect player to pc". I can't even get it back to the menu...
I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:

  • Update all the software on your computer via Phillips site
  • Open the Philips Device Manager
  • With the device connected and the 'connected to pc' screen showing on the GoGear, do a 'soft reset' by holding the Power Off + Volume Up buttons for a few seconds
  • As soon as the device restarts itself, hold the Volume Down button, the computer should now recognize the GoGear
  • Follow the onscreen directions to Repair the device
  • Thank the intarwebs.

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LOST SOFTWARE
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=NL&slg=NLD&cat=MP3_PLAYERS_CA&sct=SU00304_SU&session=20080111174953_145.99.170.18&grp=PORTABLE_ENTERTAINMENT_GR&ctn=SA6045/02&mid=Link_Software&hlt=Link_Software

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Wont allow me to sync anymore songs but not full
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Nov 22, 2007 | Philips GoGear SA178 MP3 Player

1 Answer

Merhaba
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

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