I've had my gogear 3Gb for just under a year no and a couple of weeks ago my computer had to be coompletely wiped thanks to a virus, anyway i now have no device manager on my computer for my gogear and i can re-install it because i've lost the cd for it. and now i cant do anything with my go gear because everytimew i switch it on it says start device manager. please help ive no music.
device manager keeps poping updevice manager keeps poping up
AnonymousDec 30, 2007
I have the same problem, all from a sudden I would not connect to my pc again and I cant charge it or do anything with it, when I connect it to my pc its says a power cable that has to go in a connection for that cable, very weird..I have the same problem, all from a sudden I would not connect to my pc again and I cant charge it or do anything with it, when I connect it to my pc its says a power cable that has to go in a connection for that cable, very weird..
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I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:
Update all the software on your computer via Phillips site
Open the Philips Device Manager
With the device connected and the 'connected to pc'
screen showing on the GoGear, do a 'soft reset' by holding the Power
Off + Volume Up buttons for a few seconds
As soon as the device restarts itself, hold the Volume Down button, the computer should now recognize the GoGear
Follow the onscreen directions to Repair the device
Try to defrag the drive .... is not workd thn format it manually frm PC n reset the set hopefully it will get back to normal. i did this with mine go gear n its fine now.
There is not a virus most likely, but here is how you will start from scratch. Connect GoGear to computer --> Open Philips Device Manager --> click on Repair --> Click on Repair again
Then do the same for "Update"
If this fails, reformat the GoGear in Windows Media Player - consult www.Microsoft.com for instructions WITH pictures.on how to do this (Click sync --> open drop down menu under Sync tab --> click on Philips goGear SAXXXX --> click on Format)
I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:
Update all the software on your computer via Phillips site
Open the Philips Device Manager
With the device connected and the 'connected to pc' screen showing on the GoGear, do a 'soft reset' by holding the Power Off + Volume Up buttons for a few seconds
As soon as the device restarts itself, hold the Volume Down button, the computer should now recognize the GoGear
Follow the onscreen directions to Repair the device
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor
device manager keeps poping up
I have the same problem, all from a sudden I would not connect to my pc again and I cant charge it or do anything with it, when I connect it to my pc its says a power cable that has to go in a connection for that cable, very weird..
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