When we select am or fm all we get is static, I checked the antenna and it is connected. Is just happened one day without any sound or warning. I have tried every button on the receiver with no results.
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Re: AM/FM not working
Sounds like you have a front end problem. Sorry my freind, there is no quick fix for this unit. your going to need some pretty expensive equipment to trouble shoot the RF section of this reciver. It most likly will exceed the cost or close to the cost of the unit to have a pro fix it as well. What you can dom if you really like the unit is to go out and purchace an inexpesive unit or tuner and use a tape out of the new unit to an empty input of your olkd unit, so then you will be able to use the new one to tune in the FM again with your old amp.
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This can happen if the Antenna has come unplugged. As the Am does not need the antenna to pick up signal and FM does. =) The back of your stero will have a plug about the size of a pencil that plugs into the wire leading to the anntena. Hope this helps. =)
If I understand your setup, you've connected the receiver antenna terminal to the output of the antenna amplifier. If this is true, I'd suggest trying the receiver using a plain old FM dipole antenna (available at Radio Shack and other stores) or even just a piece of wire hooked to the antenna terminal. You should be able to pick up some local FM stations then.
What might be happening is that the FM is being filtered out by the amplifier. Some amps made mainly as a TV signal booster have an FM trap designed to block the FM broadcast band. In the analog broadcast days, the FM band was right near the sound part of a TV signal, and the trap was there to prevent interference. It may be filtering out your FM band.It may also be possible that you're just overloading the FM antenna input with the amplified signal. Sometimes a signal can be too strong. Using a simple wire antenna will let you test the receiver by itself.
Other than connecting an antenna you shouldn't have to do any setup for FM reception. If you still get no stations at all when using a simple antenna, then the receiver may need service. But I doubt Circuit City would have sold a floor model that was defective, even at the very end, unless it was clearly marked as such and sold "as-is". I'm pretty sure you'll find that the receiver works with an antenna made for FM.
I have noticed various changes in my invehicle FM reception as well. There should be a external antenna that came with your car kit. This is precisely for these types of issues. It is designed to run along the windshield inside the car closest to the Cars radio antenna. It should plugin to the bottom of the cradle. Then tune it into a clean FM station (one that has no local station on it) and position the cradle and/or ext. antenna till you get the best reception in your vehicle. It could very well be that the antenna has come has loose on your car stereo backplane. You would probably notice decreased reception on regular AM/FM stations as well though.
Your wifi reception/functionality is a completely different animal and has no bearing on the FM transmitter in the car cradle. When your on wifi your not receiving signal from a sat. anymore just simply streaming internet audio like your computer.
Basically, you just need to have the antenna unplugged when you power up, and push menu right away, then select. Not sure why, but it worked on all of my Roady XTs. On the oldest one I had to push menu more than once. Good luck!