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If the 2 white lines are in the centre of the screen it sounds like you have a fault called 'field collapse' . The 'x' or horizontal circuit on the tv deflects the beam across the screen which in your case is ok because the line runs across the screen ok. The 'y' or field circuit on the tv deflects the beam down the screen. Without a circuit diagram for your tv i cannot point to individual components.
Scene too bright, or white balance not set correctly or shutter not held down halfway to get camera set for a picture. White screen means excessive brightness.
Try the following and see if this helps:
White balance setting incorrect.
images are too bright ㆍExposure is excessive → Reset exposure compensation
● Adjusting LCD Brightness 1. In any mode with the exception of Voice Recording mode, press the MENU button. 2. Press the LEFT/ RIGHT button and select the [Setup] menu tab. 3. Select the [LCD] menu by pressing the UP/ DOWN button and press the RIGHT button. 4. Select a desired sub menu by pressing the UP/ DOWN button and press the OK button. [LCD] sub menu : Dark, Normal, Bright 5. Press the menu button twice and the menu will disappear.
Turn camera off. Try removing the fully charged batteries for 30 seconds, reinsert batteries and turn camera on. Hope this helps.
Ed,
The shutter on your camera has become stuck open. This causes the lines across your pictures. If you take the camera outside or shoot in bright lighting conditions the pictures will come out over exposed. The fix for this problem requires complete disassembly of the camera to access the shutter assembly inside the lens. It is a fairly common issue due to the fact that the shutter is such a delicate component. Check with your manufacturer for warranty support or recalls. If they are unable to help you for free, there are repair providers which you can find online who will repair your camera for a reasonable rate.
David Millier
Advance Camera Repair
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