Question about Proview HV-207 20 in. HD-Ready LCD Television

No picture, but voice and captions showing

I have been trying to get the picture to show, but my screen is black. The voice is working and captions are showing. I can read the captions, but have no picture. How can I solve this problem. I could not find any help in the truobleshooting area of the user guide. Can anyone help? Helen

Helen Woodward Sep 22, 2006

Is the problem the same even when I go to AV Source? When I am on AV source, I use it for videophoning. The pictures show fine. I can talk with anyone using the videophone. It is the Television source that is the problem. Helen
mklicciardel May 26, 2009

I have the exact same problem with an LG HDTV. Backlight is not the issue. TV is new and we just hooked it up yesterday. I am assuming my daughter hit some button on the remote last night when she was turning it off but I cannot seem to get it corrected.

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3,130 Answers

Sounds like a backlight problem or a problem with the video driver circuit. Sorry Helen, this is a solid state set and has no user replaceable parts inside of it.. Take it into be serviced by a pro.

Posted on Sep 22, 2006

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Tv comes on and then black screen shows up. I hit the top side and the picture tries to come in he on button stays on. T

Sounds like u may have text turned on in closed captions. Go into menu and look for CC or closed captions and turn off.

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Curing the "black box" on some TV channels

Here's the symptom: A mysterious black box covers some or most of the picture on your TV, but not all the time. It may not show up on all channels, or sometimes it disappears only to come back later.

No, it's not the picture tube, it's your closed-captioning. Somehow your TV has been set to "text mode", and the screen is being cleared for text that isn't there. On channels or shows where captions aren't being broadcast, there's no box. But the box returns when captioning is being sent.

Many TV set remote controls have a single button to set closed-caption modes, so it's easy to set a TV to "text" without knowing it. (Especially when you have kids who love to press buttons!) Then when the box pops up, it's a mystery.

Simply press the captioning button on the remote, or use the set's menu, to cycle through the settings until you turn captions off. No more box!

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There is a voltage loss in the main board. It will be best to contact any experienced service technician, as the work is a skilled one.

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I have a blank, black screen, irrespective of the input (cable, dvd, wii). The menus, however, come up fine and the audio is working fine.

Hi,

Your screen is showing a black picture because the closed caption function has been activated. When the closed caption mode is on the screen will display an 80% black picture.

To turn off the closed caption and regain a full screen please follow these steps;

1) Press the Menu button

2) Use the up and down arrows to navigate to Closed Caption

3) Use the right or left arrows to select it.

4) Use the right or left arrows to select OFF

5) Use the up or down arrows to select Finish

6) Use the right or left arrows to save the settings and exit.

You should have your full screen back now minus the annoying black box.

If this solution has helped please do take a moment to rate it.

Thanks for using FixYa

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My TV has a black square in the middle of the picture. How do I fix that?

Hi,

Your screen is showing a black picture because the closed caption function has been activated. When this closed caption mode is turned on the screen will display an 80% black picture.

To turn off the closed caption and regain a full screen please follow these steps;

1) Press the Menu button

2) Use the up and down arrows to navigate to Closed Caption

3) Use the right or left arrows to select it.

4) Use the right or left arrows to select OFF

5) Use the up or down arrows to select Finish

6) Use the right or left arrows to save the settings and exit.

You should have your full screen back now minus the annoying black box.

Thanks for using FixYa. A rating is appreciated if the solution has worked for you.

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Check the set up. You may have closed captioning turned on which will show up as a black box if there is no closed captioning information for the selected channel. If that fails to resolve the problem, update this.

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Dan

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Try turning off the Closed Caption..

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Tv PROBLEM

The black box your are seeing on the screen is the box to display text. It is listed under your "cc" closed captioning setting as T1, T2 etc. Go into your closed captioning and shut off the text. You can still leave closed captioning on or off. The text system was never really used but they put it on all of the TV's.

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Tv comes on and then black screen shows up. I hit the top side and the picture tries to come in he on button stays on. T

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No picture, but voice and captions showing

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No picture, but voice and captions showing

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