Cracked screen! HELP!

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Take out battery and put it back in, see if it reset

Sounds like you either cracked the screen (does it get more colorful with a little pressure?) or that the video cabling has come loose at either the motherboard or the lcd. Find a tear-down video for your laptop model and check these connections. Reseating them should be fairly straightforward.

yes you just contact the company or search in a local repairing shop it might also help

Creative can repair your x-fi MP3 player

about this issue of creative zen wherein the device is not booting up to the normal os. and is not being detected by your computer, and giving you options to clean, reset, and format. my brother and i own creative zen, my brother own zen 4GB and i own 16gb. i don't have any problems at all. but my brother does. what i did is i just download the firmware version of my brother's zen that is missing which is version 1.03.04_0.6.1. unfortunately you will not find this firmware version at creative website. i checked a website and i found this. it's at http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/Others/Creative-ZEN-4-8-16-GB-Firmware-10304.shtml
just perform this steps and you're good to go.
1. download the firmware for your zen. 2. connect your zen to your pc. 3. run the executable file (firmware). 4. just follow the on-screen instructions on your computer and you're good to go.
hope that this step will help you guys out.
if you have any questions about fixing this kind of problem. or if this step won't help you. email me at [email protected]
i'll be more than happy to help you guys with this kind ok issue. god bless and enjoy listening to your favorite music.

Try inserting a pin into the tiny 'reset' hole on the bottom of the device.

i can offer you just conatct me

reflash the firmware find it in www.creative.com/support this should solve your problem.