Question about Epson DFX-8500 Matrix Printer

Dfx 8500 I have dfx 8500 printer, when i send a print job or even do a selftest page , first the printer starts to brink the paper out and ribbon LED and beeps 5 times then it prints very slowly while the LED continues to brink.what could be the problem?

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114 Answers

Epson has an interactive troubleshooting guide on their support site. http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp From the link above, choose your model printer. You will then be brought to the main page of your printer. Then, click on the "interactive help program" link under the Troubleshooting Guide section. Through this, you will be able to find an article describing what all the indicator lights mean and how to possibly resolve the issues.

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Posted on Sep 21, 2006

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It sounds like the stepper motor on the right side may be dirty with paper dust, or the tractor feed may have jumped a notch on one side.

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>Try printing from other applications.
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Have you tried adjusting the platen gap, run a selftest on the unit and if doesnt print/if you are getting a blank page still. you have to adjust platen gap- check the setting as well on the panel try setting it to default.

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