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Jukebox is no longer supported by Yahoo. You may be able to access the mp3 files using windows media player or creative's media explorer but beware that creative's software is often locked out by WMP version 11.
Sorry it wasn't the Elio Jukebox with 20 GB, it was the Elio Jukebox with 4 GB. And yes it's solved. I copied the files from a second Elio on it. Not the files from the CD!!! You must copy the files from a working unit. It works with mine. If you need the files - I can mail it to you. I am from Germany but after you copied the files you can change the language from German to English on the player menue.
Hi, I had the same problem with my Elio Photo Jukebox 810. I ask a friend - he has the same model. I copied all the files from his to mine and the system was restored. Maybe somebody can send the files to you and I hope it works as good as it works on mine.
hi biff, ere im the same. iv'e been looking for the docking station for 20gb juke box.and looked on hundereds of places @ sites @ same ere cant find one.if you get info,pls let mi no.ta biff blackburn england
Plug your MOSMP036 into your USB port on your computer. Find it in "Device Manager". Double click on it then go to "Driver". Click on "Update Driver", then on "Next" then "Next" again and again to search for suitable driver.
DO NOT INSTALL the driver it says is nearest match but click on the "Install one of the other drivers box and click "Next". Select the driver for USB mass storage device and click next.
You will now be able to find your MP3 player's disc in Widows Explorer where you can create folders and copy and move files at will. Just remember when you have finished to go into MOS Jukebox, click on Sync the on File and then on Exit, otherwise your player menu will not display your songs as you have installed them.
Iuse my MOSMP036 to back up my important computer files!