My MP3 is frozen. so i push the whole off button and up on volume thing and then it turns off...for like a second. then it comes back on by itself then freezes at the exact same spot. and my computer isn't reading that it's plugged in. and i dont' know it it's recharging when i plug it into the wall. what do i doooo?!?!?! pleassse help. i'm desparate for any suggestions.
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Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor
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How Do I Fix My Sony MP3 Player That Froze & Won't Turn On?
Sony Walkman MP3 players, like most MP3 players, can occasionally freeze up and stop working properly. Fortunately, there are two simple ways of resetting the Walkman system. The first method takes only 10 to 15 seconds to complete and is an effective way to troubleshoot most technical problems you may have with your Walkman. The second method, unfortunately, may take several hours; it requires you to allow the battery to drain completely. Whatever the problem is that's causing your MP3 player to freeze, one or both of these methods should clear it up.
Instructions
Things You'll Need:
* Paperclip * Walkman MP3 player charger
Reset Button
Straighten the paperclip and set it aside for now. Locate the reset button on your Sony MP3 player. On most models, it can be found near the volume control mechanism. Insert the end of the paperclip into the reset button and hold it down for three to five seconds. When the screen flickers, you'll know that the MP3 player's system has been reset. Remove the paperclip and wait for the system to reboot.
Battery Drain
Turn on your MP3 player. Let the battery's life deplete. Since the system is frozen and no music is being played, this will take longer than usual. Check that the battery is completely depleted. Sometimes the screen just goes dark during this process, but the battery is not actually drained. You can check this by pushing buttons or trying to power up the system. Connect your MP3 player to its charger and plug it in to a power source. Allow the MP3 player to fully recharge.
Power on the MP3 player. The system should be operating normally again.
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions.
After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
Model number? Manufacturer name? Here is a generic fix: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. Then do firmware upgrade
Mine did the same thing too. when you plug it into a computer that is running on a flash drive, or you use it nonstop, it wil do this. try resetting the unit. press down on the power/menu button for 15 seconds, and when the pinwheel turns off, wait ten seconds, the turn it on with the HOLD icon in place, and push and hold the record button while it turns on. this will usually bring you to the recovry mode. then you must plug your sandisk onto you rcomputer, and wait for it to tell you when to unplug it. I f this does not work, go to the store that you got it from, and tell them. They will usually happily replace it, but if they don't, then call sandisk, press four for MP3 SUPPORT, and talk to them about it.
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