Question about Excelstor Technology J840 Hard Drive

1 Answer

Can't See HDD in Windows Explorer

I have my "ExcelStor Technology J840" on as a slave drive (Disk 1) on my computer. The master, where I have my Windows2000 OS, is a Sumsang SPO411C. Recently I removed the ExcelStor and put in another drive for a short while to copy some stuff from there, and then I put back the ExcelStor. My problem is after the switch I can no longer see the ExcelStor Technology J840 in Windows Explorer nor can I run any programs installed on it. I have checked the BIOS and Device Manager and they all detect it. I have scanned for problems in the Add/Remove Hardware (Control Panel) and it says the drive is working properly. However when I run Partition Magic it tells me that I used a different drive geometry to create the partition and advises me not to tamper with the HDD using Partition Magic, where it appears as "BAD". How can I get my ExcelStor Technology J840 to work again, without formatting. Thanks!

Posted by Nyasha Vengesayi on

  • jimpcb Dec 26, 2007

    Bios reconizes drive but windows XP dosen't see it .I can find it in device manager and it reports working fine but look in my computer and it isn't there

  • Anonymous Aug 18, 2008

    same problem as mentioned

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1 Answer

John Anderson

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Afraid Excelstors hard drive repair tool requires the drive to get wiped to fix the errors not like seagate or western digitals, only thing worth trying is put in a windows xp disc and boot off the disc, Press R on the first screen to do a repair in like dos mode. it will take you into a black screen with a dos prompt, type this in CHKDSK C: /R then press enter it will take about 30min-1hr but has a good chance of getting the drive to read.. once complete take out xp disc and restart pc all the best John

Posted on Mar 03, 2007

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