Hiya,
I have added below some links of our help videos on replacing your tilt lever on your KitchenAid. I have also added a link to purchase a new tilt lever if you wish:
4176024 KitchenAid Lever-Latch Black was 9709280, 9709267 tilt https://secure.kaparts.co.uk/sku/4176024
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/ReplacingyourTiltHeadleveronyourKitchenAid/tabid/660/Default.aspx
https://www.youtube.com/watch?v=fTh56wwO-uY
I hope this helps you :)
SOURCE: Kitchenaid Mixer will not lock
This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.
If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.
Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.
Hope this helps!
SOURCE: How do I replace the Speed Control Knob on the K5 Kitchenaid Pro
Hi PETER, Happy New Year! Your Speed Control Knob can be replaced quite easily (OK, maybe with a little effort) by yourself, if you are a DITY type person, feel adventurous, and your mixer is not under warranty.
Before you start taking your mixer apart, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Your speed control assembly is attached to the bottom of the top part of the mixer’s head (or Illus. No 1, Gearcase Motor Housing, on pgs 4 & 5).
Turn to pages 6 & 7, titled: “Motor And Control Parts”, which provides an exploded view for the disassembly and reassembly of your mixers electrical components, along with all the parts. Locate lllus. Nos. 1, 2, 3, 4 - Pivot screw, Spring Washer, Switch Lever and Stud, and Control plate spring, respectively, which is the speed control handle assembly and Illus No. 5 and 6 - Speed Link & Cam and Flat Spring. Carefully inspect these parts to see if they have not come loose, particularly the Pivot Screw and Spring Washer. Also check to see if the Speed Link & Cam hasn’t shifted from its position. You should be able to see if something just needs to be tightened or if parts need to be replaced.
Also, with your mixer apart you can check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
As far as parts go, here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links may be different than your KA model, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good Luck. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
SOURCE: Broken attachment knob on brand new Kitchenaid Mixer
Hi LPAYNE724, If you have all
the pieces of plastic, you might try ‘super’ gluing them back together around
the screw, but you might be better off purchasing a completely new knob.
You say the mixer is brand new. Is it still under warranty? If so I’d contact the KA immediately
and tell them about your problem with the stir speed not working. The KA
website is at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer
Care>Contact Us> and the toll free phone number is listed to speak
with someone. You can also look under the Warranty & Service Plans to
see what KA will do for you. I've extracted parts of it here:
Hassle-Free Replacement Warranty
We’re so confident the quality of our products meets the exacting standards of
KitchenAid that, if your mixer should fail within the first year of ownership,
KitchenAid will arrange to deliver an identical or comparable replacement to
your door free of charge and arrange to have your “failed” mixer returned to
us. Your replacement unit will also be covered by our one year full warranty.
Please follow these instructions to receive this quality service.
If you reside in the United States and your KitchenAid® mixer should
fail within the first year of ownership, simply call our toll-free Customer Satisfaction Center
at 1-800-541-6390, 8 a.m. to 8 p.m., Monday through Friday, 10 a.m. to 5 p.m.,
Saturday, Eastern Time. Give the consultant your complete shipping address. (No
P.O. Box Numbers, please.) When you
receive your replacement mixer, use the carton and packing materials to pack-up
your “failed” mixer. In the carton, include your name and address on a sheet of
paper along with a copy of the proof of purchase (register receipt, credit card
charge slip, etc.).
If,
for some reason KA won’t honor the warranty, you can still purchase a
replacement knob, just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF
version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click
on Customer Care>Locate Manuals &
Guides> enter the visitor type “Consumer”
and then Enter the 6 character model number, in your case: KP26M1, and select
one of the first two files listed under Parts
List (47) (The first file, KP26M1XAZ4.pdf (304.18 KB), is for a -4 series model
and the second file, KP26M1XAZ5.pdf (724.41 KB) is for a -5 series with
slightly different insides, so make sure you have the correct Parts List
manual.)
For
a series -4 mixer, turn to pgs. 4 & 4, titled Case, Gearing And Planetary
Unit that shows an exploded view for the disassembly and reassembly of your
mixer, along with all the parts. Locate Illus. No. 4, Thumb Screw. (For a
series -5 mixer, turn to Pgs 4 & 5, and locate Illus. No. 23, Thumb Screw). You’ll want either the black or grey Thumb
Screw. The parts are the same for both series mixers, so
take your pick.
Here
are five potential online vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online
(although I’ve seen automotive bearing grease used too – your call). Prices can
vary widely between vendors, so do some comparison shopping.
Good
luck. I hope this helps. Howard, Burke,
VA
If this solution has helped you, please rate it, thanks! - hslincoln
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