Recently I have a problem: after charging the Iriver until it is written¨Complete¨, I can use it for only few minuets before it shuts off because of ¨low battery¨ :(
I bought my IRiver H340 about a year ago on the Internet. Since then I have moved to Spain. I have the box of the product, but I can not find the warranty paper.
The iriver Customer Service - [email protected] - is highly disappointing and doesn't even answer my question for a month now...!
can you please tell me what to do, and if and where can I repair the product in Barcelona?
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Sounds like the battery is dead. Rechargeables only last so long. I'd copy all the content off it, before the battery dies totally, which could make it not work even connected to your computer. Looks like you can get a replacement battery: Iriver h340 Google Search
And here's a video on replacing the battery: How to Replace the iRiver H340 Battery
Hi, I had the same problem with my H340. I bought a battery for $16 on eBay and swapped them out. The unit would say "Charging" but would never "Complete". When disconnected from the AC, it would not power up at all. I opened it up again and noticed that the old battery connections had the red wire on the left, the battery had the red wire on the right. I took the black and red wires out of the quick-connect jack and swapped them so that the red wire would no go into the player on the left. Works like a charm now.
Nope - that battery is completely rechargeable. There is a small possibility that the battery could have experienced some small corrosion, but this is a slim possibility. The documentation suggests that this model has an external battery pack, and comes with the following instructions:
Slide the external battery pack cover to open it.
Insert four AA batteries, be careful to observe the correct polarity. Slide the
cover back into place.
Inserting external battery pack
Twist the external battery pack to UNLOCK direction. Insert the H300 to the
system slot of the external battery pack.
You cannot get replacement parts except from a cheap broken H340 on eBay - the motherboard may be damaged on the one you order. Not available form manufacturer. Most of the time, I would say that these are not economical to repair, but 40GB players are hard to find - call best Buy's Geek Squad and see if they will do it. Otherwise, you will have to go with a local Mp3 repair service (Philadelphia is one of the few cities that actually has one of these).