Installation I'm trying to install my device. Everytime that i start the Easy Start Cd, it tells me to download the Windows Media Player 10. But when i try, it tells me that: "A more recent version of Windows Media Player is already installed. A more recent version of Windows Media Player is already running on your computer. Setup cannot continue". And it does not let me keep on going with the installation. I try to sync from the version that i have in my computer and it doesn't let me do it. It tells me that the device is not registered. I really need help. Thank you!!! :) Paulina

Hi shirleyrate,

You can register your Philips GoGear mp3 player @ http://ow.ly/5R6mX.

From the Support Site, you can download software, find manuals, and read FAQ's:

http://ow.ly/5R6pf

If you have any additional questions or issues, Consumer Care can be reached @ 1-888-744-5477 - an agent can walk you through set-up and installation over the phone.

Hope this helps! If so, let me know by rating this solution so that I can help others more effectively!

How to Install:

IMPORTANT: Before doing the installation, please make sure that your PC is running Windows XP (Home or Professional) Service Pack 2 or Windows Vista. For all legal licensees, Windows Service Pack (SP) upgrades are free. Also make sure that you have the administrator privileges on the PC and all antivirus and spyware software is disabled.

1. Install the music and photo software as well as the device manager by inserting the installation CD into the CD-ROM drive. (If the installer menu is not displayed automatically, please click the start.exe file in the root directory of the CD in Windows Explorer.)
2. From the installer menu, select your preferred language; the welcome screen will appear. Click NEXT to advance through the next pages until you reach the Install Software page, and then click NEXT to start the installation of the Philips Device Manager and Windows Media Player.
3. Follow the on-screen instructions to complete the installation.
4. As soon as the installation is completed, restart your computer, and then connect your player to the computer using the supplied USB cable.
5. Once the device is connected, you may see the device appear in the task bar or as a folder in Windows Explorer. Now, you can launch Windows Media Player and use the software to transfer music to your player.

How to Put Songs on Disney Mix Max


The Disney Mix Max portable media player is capable of playing audio files in the MP3 format. It can also play videos formatted as WMV and display photos formatted as JPEG. You can convert audio files into MP3 using the Disney Mix Max software -- Mix It Plug-in. The plug-in works with Windows Media Player 10. This software CD came with the player and is not available online. To download music to the device, you can use Windows Media Player 10 or Windows.

Things You'll Need:

* USB cable
* Mix It Plug-In installation CD

Instructions


Convert Non-MP3 Files

Install Mix It Plug-In. Insert the Mix It Plug-in installation CD into the computer's optical drive. Click "Install Mix It Plug-In" when prompted. If no screen opens, double-click on the "My Computer" icon. Double-click on the installation CD icon. Then double-click on the setup or installation file; this file is often formatted as EXE. Select to have the program saved to your desktop. Then double-click on the desktop icon -- "disneymixitplugin" to open the setup wizard. Click "Next" in the setup screen. Follow any additional setup prompts.



Open Windows Media Player 10 and create a playlist. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."


Open Mix It Plug-In. Select "Yes" when asked to save analysis information for your music files. The software will analyze each track's compatibility with the Disney Mix Max player.


Press "Go!" to start the conversion process. Once the process is complete, an inactive "Go!" will be displayed. All music that has been converted is still listed in your Windows Media Player 10 playlist. You are now ready to download music to the player using Windows Media Player.

Windows Media Player 10

Open Windows Media Player 10 on your computer.


Remove the USB jack cover located on the bottom of the Disney Mix Max. Insert the compatible end of the USB cable into the USB port on the Disney Mix Max. Insert the other end of the cable into the computer's USB port.


Click "Library" and click a playlist name. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."



Select the "Sync List" tab and choose "Sync List" from the menu.
.
Verify the items to be synced to the Mix Max, or right-click on a song title and select "Delete" to remove it. Click "Start Sync" to download music to the Mix Max.

Windows


Insert the USB cable to the Disney Mix Max USB jack. Connect the player to the computer with the USB cable.



Click on the desktop "Start" menu and choose "My Computer."


Double-click on the "Removable Disk" that corresponds with your connected device.


Drag songs saved on your computer with your mouse into the Removable Disk folder.


Tips & Warnings

If you converted files using the Mix It Plug-In, you will need to use Windows Media Player 10 to sync them to the player.

That player is set up for playlist transfer through Windows Media Player 10 only - you can either: 1) rollback your Windows Media Player to ver. 10; 2) attempt the firmware upgrade by running the Update tab in Philips Device Manager (may not work); 3) reinstall the installation CD - select Repair as your choice - it will add a plug-in that it may have skipped during initial installation. Good luck!

-Tha Mp3 Doctor

sEVERAL POSSIBILITIES:
* You downloaded protected music on your Windows 98/98SE, Windows 2000, Windows XP computer using Windows Media Player 9. Music was purchased online or the music was ripped form your own audio CD with Copyright Protection turned ON.
o You must use Windows XP and Windows Media Player 10 for online purchased songs.
o You must turn OFF Copy Protection on your Windows Media Player 9 before ripping your audio CDs into WMA files
* You downloaded protected music to your MP3 player using your Windows XP computer and Windows Media Player 10 with your player in USB mode. Music was downloaded from the internet, purchased or subscribed, or it was ripped from your own audio CD with Copyright protection turned ON.
o You have to use your MW3836 in MTP mode.
-Tha Mp3 Doctor

The HDD1630 is only compatible with Windows XP and Windows Media Player 10.

If you have Windows Media Player 11, unistall it to roll back to version 10.

Install and run the Philips Device Manager from the product CD.

Connect the HDD1630 to the power supply and connect to the PC.

The MP3 player should show as an MTP device. There should be a connection icon on the player screen.

Start Windows Media Player, and select the SYNC option to transfer music.

IMPORTANT: Do not drag and drop pictures into the GoGear with Windows Media Player or Windows Explorer. Also ONLY JPG/JPEG images are supported.
First check your computer to see if you have the latest version of the Philips Plug-in installed.

1. Click Start > Control Panel > Add or Remove Program.
2. Search and select Philips Device Plug-in. Click “Click here for support information” to check the version.
3. If you already have the latest version (V3.13.00 for HDD6330 or HDD6320) (V3.14.00 for HDD1420, HDD1620, HDD1630, HDD1635 or HDD1830) then there is no need to upgrade.

If you need to upgrade your Philips Plug-in:

1. Launch Internet Explorer
2. Go to the Philips support site at http://www.ph ilips.com/support
3. Select your country & language.
4. Enter the model number and click on "Search".
5. Select the model number if there is more than one listed.
6. Click on Software & drivers on the left-side menu.
7. Double click the respective language under PC Software to save the exe file on your PC.
8. Download the file to your Desktop on your PC.
9. Run the LM_XXX.exe to start the installation.
10. Follow the screen instructions to complete the installation of Philips device plug-in.
    
    

Once you have the latest version of the Philips Plug-in installed, please follow the below steps to transfer your picture(s) onto your GoGear.

1. Launch Windows Media Player.
2. Go to File> Help> About Windows Media Player to check if the ve rsion is 10. If not uninstall your existing version of Windows Media Player and install the correct version of Windows Media Player from the installation CD1 or Microsoft's website.
3. Make sure the Philips Plug-in is installed on your PC. To check whether this Plug-in is available on your computer, go to Start> Control Panel> Add or Remove Programs and check if Philips Device Plug-in is listed. If not, re-install the software from the installation CD2.
4. Check and make sure that the "Enable picture support for devices" option on Windows Media Player has been selected.
   
5. Go to File> Add to library. From the menu, choose to add pictures from folder or by searching your computer. These files will be added to your library.
   Note! Files that are directly under “My pictures” should be saved in a s ub-folder before adding them to your library. If you do not do this they will show up in Windows Media Player with the event name “Unknown” and they will not show on your player.
6. Click on the Library tab. Go to All Pictures. Click to highlight the item you want to copy. Right click on the item and select Add to> Sync List.
   
7. Click on the Sync tab and select "Sync List". Choose Philips as your destination in the device pane.
   
8. Click on the "Start Sync" button in the top left corner to start the transfer. Once the images start to synchronize the computer will show:
   .
   (If you cannot see the above Philips Device Plug-in pop up, your Philips device plug in may not be installed properly. Please uninstall and reinstall Windows Media Player& nbsp;using both installation CD ROMs.)
9. After the transfer is complete unplug the GoGear from the computer.
10. You can then view pictures (thumbnail view and full picture view) from the Pictures menu.

• connect the device to your PC.
• Open Device manager (Right click on My Computer, select Manage, open Device manager)
• Locate the MP3 player in the list
• Right Click on the device and click Uninstall driver
• Disconnect the nomad
• Restart
• DO NOT CONNECT THE DEVICE
• run the installation process
• Connect the device
• Good luck

You need to use windows media converter (under the windows media folder) and convert all videos to WMV format and you have to use 320X240 output resolution, 800kbps sound quality. Anything else will result in a format out of specification error. Now where to move those video files is a mystery as there is no video folder. You can move all pictures into the pic library, etc. Windows Media Player 10 is designed to natively pick this device up and make synchronizing easy. when I plugged my Ebay PMC-120 in, Windows media player tried to sync all media files to my device, pictures, music, windows sound effects, etc. Should not be an big deal if you have the correct USB cable, mine came with one. Iriver.com has the software, but you have to go into the update software area of the site and there is a link to the master program in a set of upgrade instructions, no other place that I looked. Not Vista compatible unless you download the installation program and set its compatability to winXP BEFORE you run it. And stick with WMP 10 as it was around when this device was made.

THREE things to check and do 1. xp 2sp must have it! 2. The model designed for media player 10, or download imesh. is free and more faster than media player. 3. if it is full delete at least 2 songs from the database of the 512 mp3 player. It easily get crazy when is fully loaded