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Re: my keyboard dosen't work but the mouse does!!!!!!
Press the Receiver button (and the lights will start
Then if the Keyboard isn't working, press the small RESET/CONNECT
button on the back of the board to connect the keyboard to the
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Good day!Did you check the remote USB connector?try detaching it from the port inserted and reinsert it in other USB port and see if it works.,change the batteries with new one if you have..then reconnect all..
its hardware problem, may be water or any liquid get inside and make the keyboard not work state, do you have any function key to disable keyboard or mouse mean go to control panel -> hardware setting check whether mouse was disable or not, if it disable mean make it enable so that your mouse works good same for keyboard.
When my logtch does that is usally is a stuck key. It can also be a low battery or the antenna is too close or too far away.
Most of the time its a stuck key. turn it upside down and knock on it like you are knocking on a door. that usually will jar the keey loose. you may be able to find the stuck key by pushing on them and see which one doesn;t pop back or feel right. Don;t try to pry it loose do the knock.
If the battery has just enough power left you can get some wired things happening but usually it just stops working.
Move the antenna so that it is about a foot away and is clear line of sigt from the keyboard to the antenna. You may want to reset or reconnect using the button on the antenna and the bottom of the keyboard.
whenever you chage the battery you have to syncnonize your keyboard and mouse to sensor of the reciver. you can see on the back side of the keyboard there is connect button just press it and on the recevre side also press the connect buton same setting do with mouse also.
Check the connection to the motherboard, it's under the keyboard. Occasionally these will work loose or need cleaned. Still no mouse, then try a system restore. If the doesn't do it, then it's a faultytouch pad and will need to be replaced.
I bought the same combo from a parts house. The guy told me the mouse didn't work but didn't know why. I had the same problem. When I inspected the mouse closely, I found that the connect button on the bottom of the mouse had stuck underneath the housing...basically in the "connect position". When I freed it, the mouse worked and still works just fine. Hope this helps