Question about HP 1020 Plain Paper Thermal transfer Fax

Hp printer 1020

When I print something out . The ink wrting is unable to read. I put a new tone ink cartridge inside the fax machine. Is their a way to solve this problem. ASAP!

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63 Answers

Hello FixYa User,

If you are using thermal paper, Turn the roll upside down (I had the same problem).

If you don't use thermal paper please ring HP on 1 300 888 423 they will tell you whats wrong for free, If the Facsimale is faulty and is under warreanty they will fix it.

Hope this helps!

Posted on Jan 29, 2008

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If these are not new cartridges, you may need to try another set.
Try running the head cleaning utility under the printer utilities options HP is very good at having this utility available to trouble shoot most common problems. If you don't have this utility, try updating your printer driver. (basically uninstall the printer and download the driver from the HP website, and reinstall the printer using the latest driver).
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~enov8

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To prevent damage to the print cartridge, minimize its exposure to direct light. Cover theprint cartridge with a sheet of paper.
1.Open the print cartridge door, and remove the old print cartridge. See the recyclinginformation inside the print cartridge box.
CAUTION
To prevent damage to the print cartridge, hold the print cartridge at each end.
2.Remove the new print cartridge from the packaging, and gently rock the print cartridgefrom front to back to distribute the toner evenly inside the cartridge.
3.Pull the tab until all the tape is removed from the print cartridge. Put the tab in the printcartridge box to return for recycling.
4.Insert the new print cartridge in the printer, making sure that the print cartridge is inposition. Close the print cartridge door.
CAUTION
If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water.
Hot water sets toner into the fabric

You can see the pictures of it at: http://www.scribd.com/doc/4212097/hp-laserjet-1020-users-guide-manual

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Still sounds like a bad ink cartridge, try cleaning the bottom of the cartridge with a Kleenex and soapy water. Dry it off real good.

Look where the cartridge sits and clean the same way.

Ink jets are dead technology.

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the brother printer is not a good brand i also have a brother mfc 3220cn and it gives the same problem, what you have to is unplug the machine and let it stand for about 2 days take out the cartridges and clean the printing with air replace back them and plug in.that should remedy your problem.i urge on you never to buy brother printers.if you buy them get a bottle of phensic along with it.good luck my brother.

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Hello When printing on our HP Laserjet 1020 there is a 1" wide gray strip all along right hand side of page. put in new ink cartridge and made no difference. Aaron

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