My camera is just new and i have been keeping it inside its cover most of the time, i never dropped it. Now suddenly when i open it the lens makes a sound and doesn't extend and when i try the zoom it says turn the power of the camera off. Can i fix this problem myself or do i have to send it to repair?
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Re: lens stuck help anyone
I had droped myne and i had to open it it is a bit tricky but possible and i am 14 yrs old
so open it and see anything is wrong or stuck in the lense
also when you power it up does it make a clicking noise
You probably need new/different/stronger batteries. This camera will reject many new out of box batteries by doing what you descibe. Shell out for the expensive super batteries--they last so much longer they are actually worth it.
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This kind of problem occurs if camera dropped on floor that broke lens mechanism OR lens mechanism got dust particles that make it stuck. Usually lens mechanism needs to be replaced to solve the issue, however, user level try to solve the problem is to tap camera on your palm a few time gently that may release stuck lens mechanism and it start working again, if that does not help then lens assembly will be replaced. Thanks.
Remove the batteries and insert new batteries . Sometimes this may work but in your case the lens is stuck inside, or it will have been damaged . Nothing can be done other than taking to service center to get it repaired .
I just had the same issue when one of my children drop the camera. I'm not wanting to break anyone's camera but I was able to open the lens cover and pull the lens out and then turning it on it retracted and worked just like it should.
Hi Debscan, My 1.4 year old S5 developed the same problem and after checking out various websites I get the impression that it is a common one to these cameras. I found that if I put the camera on a level table and then turn it on (and off) 3 times the lens cover would open further with each try. On the third turn-on the lens cover would drop fully with a definite "Click" and the camera would work. The next time I shut it off, the lens would not close properly, but the same "Third times the charm" routine would always work. This may only delay the inevidable final crash of the camera, but it might get you a few more pictures out of it.
If you're careful this problem is a relatively easy fix for many digital cameras. The design of the lens cover mechanism is usually simple and very similar throughout camera brands. Here's an example fix for a Canon A400 with similar problems:
You could also have a battery problem.
If the battery is weak, it may not extend the lens.
But other things could appear to work.
It takes a lot of power to extend the lens.
Your docking station recharges the batteries on that camera.
There has been one report (on this forum) of a Kodak camera having batteries that would not charge due to a bent/missing pin in the connector that mates with the docking station.
Some people have reported that a small slap on the side of a camera can jar loose a stuck lens.
But don't get slap happy and damage the camera.
Some people have reported that they could grasp the lens and pull gently when powering-on a camera to help it extend.
Again, don't over-do it.
Disassembling a camera would be a last resort and likely to cause more damage.