HP Compaq Business d530 Ultra-Slim PC Desktop Logo

Related Topics:

Posted on Oct 31, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Usb power issues

My 530 boots up sometimes and when a usb device is attached the screen goes black. Holding the power button shuts the system down but when it is pressed again the green light comes on for as long as the button is pressed but goes out when the button is released anmd the PC won't boot.

any help appreciated

  • 1 more comment 
  • jinxleprecha Nov 01, 2008

    Thank's bubbabear - I admit that when the usb device is removed it will boot ok - but sometimes when i reconnect the usb ( usuallly external hdd) the screen goes black - the fans are running but as I can't see the screen I don't know whats happening - no error beeps though.



    I have disconnected the front usb sockets from the motherboard and this seems to have helped but I still get the odd blank screen when I connect the external hdd - although I now get the front usb disconnected error on bootup which requires an f1 acknowledgement. I have tried another front usb socket with the same result so i left it disconnected.



    Still not convinced my problems are gone but it looks like it may be usb o rpower related??





    any ideas appreciated

  • jinxleprecha Nov 01, 2008

    I have discovered that leaving the front usb ports unplugged from the MB eliminates the reluctant startup issues. A maxtor mains powered external usb HDD seems to work ok but a 2.5" external usb powered HDD brings on the black screen trip.



    Also if I leave the Maxtor plugged in I get a shutdown hangup too. This may be pointing to a usb bus problem. I have done an auto update of all drivers especially the chipset which I believe are tied in with the usb in some way but no improvement.



    Regards

  • jinxleprecha Nov 10, 2008

    Thank's for the advice guys,



    I followed on from he previous threads and I decided to persue power supply as a cause of the problem and .....hey presto changing out the PS solved the problem - all ok now .



    Thank's for all asstance given.



    Michael

×

2 Answers

A

Anonymous

We had a simular problem. Turns out the power supply switch was set to 230 volt and our input supply was only 120. I changes the power supply switch to 115 volt and that fixed our problem.

Tim Babcock

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • HP Master 2,794 Answers
  • Posted on Oct 31, 2008
Tim Babcock
HP Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Jun 06, 2008
Answers
2794
Questions
13
Helped
1128275
Points
7249

Some systems will try to boot up on a usb device such as an IPod or a external hard drive.

It should be unplugged to get it to boot properly.

  • Tim Babcock
    Tim Babcock Nov 01, 2008

    What type of USB device is it?

  • Tim Babcock
    Tim Babcock Nov 01, 2008

    You might want to look into getting a new usb card as well. The apply more power to external hard drives.
     

×

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Forgot my patteren to my I Nova tablet 4.4 kitkat i just got back its been 2yrs sences i used it thats why i forgot

Good Morning, Sorry to hear of the trouble you are having. Here is how to bypass rhat pattern. Hope it helps...
OW TO RESET THE STAR and NOVA TABLET
regarding an issue recovering the pattern lock on your Nova. Unfortunately, the only way to remove this password is to reset the device completely to factory settings. Please follow the steps below to correct this matter:
1. Power off the Nova by holding the power button for two seconds until you see "Power Off" on the screen. Choose the "power off" option and then press the "Ok" button. Let the device completely power down before you continue with the next steps. At this time also remove any SD card you might have inserted into the device.
2. Press and hold both the volume + and - buttons. While still holding these buttons, press down on the power button. You will then see a white screen that says Pandigital. This is the boot screen.
3. After the device boots up you will go to a black screen with yellow text, this is the system recovery screen. While on the system recovery screen, press the volume + button until "wipe data/factory reset" is highlighted. Press the volume - button to select this option
4. Press the volume + button until "Yes -- delete all user data" is highlighted. Press the volume - button to select this option.
5. The device will reformat and return to the system recovery screen.
6. "Reboot system now" should be highlighted by default. Press the volume - button to select this option.
The device will reboot and take you through the initial device setup
1helpful
1answer

My del studio laptop doesn't shut down

You could have a corruption in the script or a process that won't stop. Try holding down on the power button until the screen goes dark and all lights go out. That is a hard shut down without saving settings. After it shuts down (finally) power it back up. Hit the F8 key on your keyboard the moment your machine goes to the black screen before it can load windows. That is the safe mode. Move the highlight up to safe mode or safe mode with networking and allow it to continue to boot up. Then, when it's completed the process and windows displays that it is in safe mode, do a normal restart. That should resolve the issue.
0helpful
1answer

Desktop frozen

It is often caused by a hardware failure. The first thing to do is make sure you do not have any USB memory stick type devices plugged in. Computers don't like them plugged in while starting. If still no good, unplug all of the devices attached except for the monitor. By this I mean the keyboard, mouse, ANY USB DEVICES/ but leave the monitor plugged in. Try starting again. If it boots into windows normally, press the power button on the computer to make it shut down again, then plug each thing in one by one and repeat to see which is holding it up. If it still won't get past the BIOS screen, you have an internal problem in the computer box itself. Hope this helps
0helpful
1answer

How i can boot by usb persario 2100

  • Log on to the Presario 2100 and click the "Start" button. Choose "Shut down" from the menu and confirm the shutdown at the next screen. Wait for the computer to shut down completely.
  • Press the "Power" button on the front of the computer. Wait until the screen goes blank, then press the "F10" key to enter the setup menu.
  • Press the right or left arrow key to highlight the "Advanced" menu. Arrow down to the "Boot Order" option.
  • Highlight "USB Devices" and press the up arrow until it is at the top of the boot order. Press the "F10" key to save the settings and exit the setup menu.
0helpful
2answers

Dell Inspiron 1545. When booting to vista the screen goes black. When booting to safe mode the screen works normally.

Please reinstall the Video Driver and check if the same issue persists. If the issue started within last 90 days, you can try the System Restore
1helpful
1answer

I get disk read error when I try to boot it up.

hi there, here are possible solutions to your issue

1. make sure first that your computer would be able to identify your harddrive. you can check this one by going to the setup utility page. upon pushing the power button quickly tap the F1 key or F2 key. then check your Harddrive if motherboard was able to detect it.

2. make sure that there is now usb flash drive or external drive attached to your usb ports when booting up your computer. sometimes if you have this devices attached to your usb this error happens when booting up.

3. Power on the computer and keep on tapping F8 key the moment you push the power button. select safe mode once oyu enter the black screen. if same error occured. then, ou need to use the recovery disk that came with the system and restore the computer back to original factory settings.

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

0helpful
1answer

When I turn computer on the windows boot manager screen comes up. It says windows is having problems communicating with a device on the computer. It says this error could be caused by a removable storage...

Sometimes when you use ram sticks on some older computers they do not handle taking teh ram stick out of the USB port without first closing out teh device OR if you have the RAM stick in while you are booting the machine... it will select the ram stick as the boot device and appear there is no oprerating system present.

In you case when you go to the boot menu.. be sure the boot menu is set to select the hard drive as the primary boot device. If it is not then you can make the change at teh bott up screen.
1helpful
1answer

HTC Touch Diamond - Powers up and down while plugged in

from a power off device.

press and hold the center joystick button, and the volume down buttons.

dont leave those two!

and now power on the device. wait for a gray screen asking you to make a clean boot. press the volUP or volDOWN button and after about 5 minutes your device will make an hard reset (clean boot) and will restore it to factory settings.

good luck!
0helpful
2answers

Comp. powers on, shuts down three times then goes into powersave

You may want to check the power supply fan whether it works properly or not. Also, you may need to check your BIOS setup if you had done anything with it.
0helpful
2answers

Black screen

Some USB devices seem to cause this problem. I've had it myself. USB devices when hooked up cause the computer to freeze as it hard for USB drivers to be loaded outside of windows. Try updating you windows thru windows update though even updated I still run into the problem sometimes. If updating dosen't work you need to keep the drive unhooked while booting then hook up in windows.
Not finding what you are looking for?

119 views

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...