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Janome 5700 Sometimes when I turn my machine on it makes a terrible noise like the needle hit something, but then I get an error message #1. If I'm persistant I can keep turning it on and then off and eventually it will come on as normal. I've brought it to the local that sold it to me and he thought he fixed it. Unfortunately he is about 90 yrs old, I'm afraid to bring it back, only to have the same problem over and over again. What could the problem be? I have a Kenmore 19365 (made by Janome) computerized. I have loved the machine, but it has developed the same problem. I took it in for repair and thought it was fixed, but it has started doing the same thing again. I solved it by just leaving it on, but I don't think that is probably very good for the machine. For a while I was able to put it on an outlet strip and turn it on and off that way, but today even that didn't work. I find if I am patient I can usually get it to work again. Sure would like to find a solution to this.

Posted by mjtwitch on

5 Related Answers

sewwot

  • 84 Answers

SOURCE: Janome 3022

Hi,

ALL machines will require lubrication at some point.It will require covers to be removed however. Apart from the cover over the needle bar / presser foot area, I dont recommend you try taking them off as without knowledge of exactly how, you can break the retaining clips. Cleaning out the lint REGULARLY is very important - you can use a vacuum with a crevice tool.

So, remove the 'lamp' cover and needle plate, vacuum out thoroughly. Apply a drop in total to the length of the needle bar, a small amount on the presser foot shaft.Remove the black plastic shuttle, clean around it, apply a SMIDGE of oill to the 'track' on the underside of it. Thats about all you will have access to. Use proper sewing machine oil - NOTHING ELSE!

If you sew a lot, get it serviced proffessionally - they will do the areas you can't access.

Good luck!

Posted on Oct 22, 2007

Anonymous

  • 1 Answer

SOURCE: Kenmore 19005

The memory card cannot be over 128 mb. Also the files need to be .jef format and stored in an emb folder on the card. I hope this helps.

Posted on Sep 18, 2008

Anonymous

  • 2 Answers

SOURCE: Error E1 & E2

you posted this in the Kenmore 19233 Sewing machine problem but this is what we found for my machine

Well this happen to me today and let me say that I called the customer service numbers on my manual and let me say dealt with really rude people They told me a number to call which was my local store and talk to repair center there and when I called it directed me back to the same people who game me the number and was not very nice to me when I told them their number didn't help me. So after being so upset at my machine and the company I bought this machine from Found out the only troubleshooting you can get is take it to the store to send off for repair just shipping alone I was told was 80.00 plus parts and labor to fix it. My husband said when he got home he'd take a look at it. So I waited for him. He took the whole thing apart searching for a reset button found none. However he did find behind the button panel you know the buttons that you select your stitches and such. Well behind that is a electronic panel that has 2 fuses in it. I only recommend doing this if you are electronically capable. Or find a good friend that you trust that is. Check those 2 fuses see if they are good if you have no way to test them like my husband has then just replace those two fuses with the exact same fuse amps and such take them to Radio Shack or someplace that can help you make sure you get the right fuses place them back in the machine put it back together turn it on and presto you have 80.00 plus parts and labor that you'd be charged at an inflated rate in your pocket and your sewing machine will work. Mine did the same as the person who said that when you lower and raise the needles one way gave the error one way gave a normal screen... Except mine if the needle was in one direction it gave Error E1 and the other direction Error E2 and in a certain position it gave me the normal screen. However when turning it one the needed didn't move and adjust like it does when you turn it on. Ok I hope that this solves your problems and hope you all will call and complain to the company who provides no over the phone service. All I wanted was to know what the code stood for. They couldn't even tell you that. My old machine would tell you what the error codes meant in the manual this company doesn't cause they want to rob us of money by sending it in. Still have to pay shipping I was told if you even have the warranty... Oh and in my case only one of my fuses was bad. It was the one that is white and not clear the Ceramic fuse not the glass. Good luck hope this saves you all a lot of money like it did me...And had my machine the same day instead of being without it for weeks

Posted on Dec 24, 2008

Anonymous

  • 34 Answers

SOURCE: Error 1 message will not leave

Hi - first, check your manual to see if the error is described somewhere. Follow the instructions. If the manual tells you to take the machine in for repair, try a couple things first.

Often when your needle starts to shudder, the thread is caught on something somewhere along the sewing path. Turn off your machine, change your needle, take all of the thread out of the machine and rethread it. Then remove your bobbin to make sure that there is nothing stuck in the bobbin case, or in the area where you insert your bobbin into the machine. Look around the sewing area to see if something looks out of place.

After you insert a new needle and rethreaded your machine, and before you turn the machine back one, try using the wheel to make a few stitches manually. Watch your sewing thread to make sure it is feeding evenly. If the needle does not move up and down correctly, or if you hear a grinding or bumping sound, you probably need to take the machine to be repaired. Otherwise, turn your machine back on. If the error message is gone, try sewing slowly for several inches - if all seems well, increase the speed a little at a time. If anything seems off to you while you sew - stop sewing immediately and look very carefully to see if you can find a problem.

Posted on Jan 31, 2009

Anonymous

  • 2 Answers

SOURCE: JANOME MEMORY CRAFT 5700 INSTRUCTION BOOK

Hi, I downloaded (for free) a copy of the Envision 8006 (and 8007 supplement) manual from the Elna website 2 1/2 years ago. The Envision 8007 is the same as the Janome Memory Craft 5700. I can email you a copy of the manual.

Posted on Apr 11, 2009

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0helpful
1answer

Janome 6600. Needle came loose &fell down into the bobbin area. Needle did not break off. I took off the plate and manually tried to move a new needle and shaft up/down. needle is hitting something

If you did not get the old needle out, it may be blocking something. That old needle must be removed before you attempt to any further sewing. Try removing the bobbin case from the machine and looking in there to see if you can locate and remove the old needle. Sometimes, I've had to turn the machine sideways or upside down and shake it to dislodge the needle.

============

Open the bobbin area and hand rotate the handwheel while watching the needle action. If it is hitting, you should see it. If that is the case, the machine may be out of time and need service.
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Needle 1/ was working ok then a noise had to power down, Now it will not let me do anything just keeps telling me to power down all the time. it is a vicious circle. any cluesTh

you may have knocked it out of time. when you heard the noise it might have been the needle hitting the fabric to hard which can sometimes knock your machine out of time. you may have to find a local sewing machine store that fixes machines. if you find one they should be able to repair it for little to no cost.
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What year did the MC 5700 come out?

My janome memory craft doesnt want to work i keep getting an erroe message system error 1...please help...i already cleaned all of the bobbin area
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I have a Janome Memory Craft 4900. I broke a needle while sewing in a zipper. I replaced the needle,but now the machine makes a medal scraping noise when I sew. I took off the needle plate and bobbin...

did you find the tip of the needle? Also you may have a nick in the metal where the needle hit and broke.It can catch on other parts and need to be sanded or replaced.One time I had this issue and I found the tiny broken tip under my bobbin case.
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Hi, I get a System Error #1 in my Janome Memory Craft 5700, What can I do ?

The erreor message relates to the motor sensing that it is working unusually hard.........the extra strain will have a physical cause, generally in the hook and bobbin region.......something blocking or slowing things down, so....... 
Remove needleplate and bobbin case. 
You will probably find an accumulation of lint in and around this area, also possibly in the feeddog channels. 
Use a small brush and vacuum with crevice tool to remove the lint and wipe the hookrace with a tissue moistened with methylated (denatured) spirit to remove any dirt deposits. 
Also check that the bobbin case is not damaged on the top surface by needle strikes or on the underside rim by the hook gouging as it spins. 
If damage is present but mild, you can use very fine emery paper to smooth surface, if more severe, replace the bobbin case. Don't forget to change needles regularly too. 
Best of ...... 
www.bargainbox.com.au 
1helpful
1answer

Janome 5700 handwheel stuck/inside pulley stuck

The error message relates to the motor sensing that it is working unusually hard.........the extra strain will have a physical cause, generally in the hook and bobbin region.......something blocking or slowing things down, so....... 
Remove needleplate and bobbin case. 
You will probably find an accumulation of lint in and around this area, also possibly in the feeddog channels. 
Use a small brush and vacuum with crevice tool to remove the lint and wipe the hookrace with a tissue moistened with methylated (denatured) spirit to remove any dirt deposits. 
Also check that the bobbin case is not damaged on the top surface by needle strikes or on the underside rim by the hook gouging as it spins. 
If damage is present but mild, you can use very fine emery paper to smooth surface, if more severe, replace the bobbin case. Don't forget to change needles regularly too. 
Best of ......
 www.bargainbox.com.au 
1helpful
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Janome Memory Craft 7000 Sewing Machine- When I turn the machine on it moves the needle position slightly and message comes up Err 4, then it freezes. Any clues ????

My Memory Craft 7000 sometimes does the same thing, if it's very cold. Try warming it up by placing it near a heat source, a vent or a floor heater, for a few minutes. Then it works perfectly.
I've used these machines for over 20 years now, and they're my favorite!

If this doesn't solve your problem, you need to take it in for servicing.

They are work horses, but they do need their maintenance from time to time.

I hope this helps you.
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JANOME MEMORYCRAFT 8000 STEPPING MOTOR ERROR

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Error message #1

I had the same problem. It was plug ed into an extension cord as soon as i plug-ed it into the wall socket presto it works. I sure hope your problem is this easy.
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Janome memory craft 5700, purchased 2004

Take out your bobbin case and examine it for nicks, scratches and or rough spots.If the problem is not too bad it may be possible to buff out the bad spot with an emery stick or emery cloth. If that isn't possible or it makes too much noise after you buff it you will have to replace it. Look especially along the edges and underneath.
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