Keyboard doesn't work

Several times, on this brand new Gateway, the keyboard fails to function. None of the keys work, and the lights (as on Num Lock) are not lit. On the Control Panel the "Keyboad" is not listed. Something has removed the Keyboard Driver. This has happened three or four times. The keyboard that came with the computer has a serial port connection. After rebooting a couple times, because of Plug and Play, the keyboard again functions. Help remove the frustration. Thank you. JoeJoe

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Anonymous Nov 26, 2007

brandnew gateway mouse works no key board
bashfull Apr 12, 2008

have a wireless keyboad doesnot work/ mouse works fine
Anonymous May 26, 2008

When I turn on the computer, there are no keyboard lights and the keyboard does not function. It recognizes the keyboard and says it is working correctly, but it is basically dead. Please help.

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8,637 Answers

Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

Posted on Jan 20, 2009

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