I cannot print any documents. When attempting to print I receive the "Off-line" error message, when the printer is actually on-line. The printer is installed as the only printer, the USB cable is connected, bi-directional support is on, yet nothing will print. I have tried turning off everything, reconnecting the USB cable, and then re-starting to no avail. Help!!
Go to control panel - printers. Right click your printer icon - select delete printer. Reinstall the software and drivers via CD supplied. May have to restart your computer when complete. Go back to control panel - select printers - select add a printer and follow the instructions. When finished print a test page.
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Re: "Off-line" error message
I experienced this problem one time. It turned out that the USB ports on my PC were the problem.
First, rule out that the Printer and the USB cable are fine. Try connecting both to another PC if possible and see if the printer is recognized. If it is, then it points towards the USB ports on the original PC.
Once confirming the printer and USB cable are good, try plugging them into different USB ports on the PC.
I have a mixed network, Macs and PCs. All the PCs are running XP SP3. The Mac installed immediately and worked without problems. One XP machine installed correctly. The other two would not print to the printer no matter how many times the drivers were installed, uninstalled, whatever. I finally discovered that on the two machines that would not print, setting the PORT IP ADDRESS by hand worked. The software was using the "node name" for some reason on those two machines. As soon as I changed it to the printer's IP, it worked flawlessly.
I often experience this problem on any single isolated 2k/XP Winblows computer (that is, there are other computers on the network that have no trouble printing to the printer at that time).
Rebooting the ill Winblows (it only happens to Winblows computers) will clear the erronous error.
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Looking at that message I get the impression that the printer is not actually scanning but trying to 'import' from a non-existent camera card.
You don't normally get an import message when scanning.
The destination full or read only part is a puzzle but could indicate that it is also trying to copy back to that non-existent card.
I think your best option is to use Canon's web site and look at the support section. They may well have an on-line chat service in your area that can help you sort it out.
I received this message when I was trying to print a pdf file. I attempted messing with the positioning of green paper guide to no avail. My co-worker suggested I uncheck the Choose paper source by PDF page size box on the Print pop-up box. This did the trick.
the problem is your printhead is bad . do a print test by presing both arrow buttons at tah esame time for two seconds, look fo rthe line that reads bad dots. if the value i sgreater than 000 yu have a bad printhead
The remote machine has failed to respond to a fax command from the
local machine due to the connection being interrupted. These errors can
occur if the phone lines in the area to be faxed are old or there is
noise (static on the phone line). Other reasons can include power
outages and other power related problems.
waiting service can cause this error. The click, heard for an incoming
call, is actually a momentary disconnect of the line.
The remote user has pressed the Stop key while the reception was in progress.
Under rare conditions incompatibility between the two machines may cause the remote machine to simply abandon the call.
*Re-attempt the fax reception at a different time when telephone line
conditions have improved. Call the telephone provider if line
conditions fail to improve.
*Disable ECM. Errors may still
occur, and may result in a degraded image quality on the received page.
However, the ability to transmit the entire document will be improved.