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Question about Ionic Pro CA500 Air Purifier

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Ionic Pro CA-500B Power On Instant Clean Light

My Ionic Pro work terrifically until one day the clean light came on. I cleaned the blades let them dry and re-inserted them. When I powered up the clean light comes on instantly. I contacted Ionic Pro customer service, and all they wanted to do was sell me new blades. It seems to me that there is some sort of grounding fault. Customer Service place the blame on the store I bought it from, storing it improperly. Anyone have any suggestions. I've re-cleaned the blades (with water only) and blew out the carriage with compressed air. And that's it

Posted by Micah Bisagni on

  • 3 more comments 
  • Anonymous Mar 29, 2008

    Unit clean light came on. Cleaned the collector plates. cleaned the plastic body to remove the dust, lint. Clean light stays on. Need advice, Please...

  • Anonymous Nov 08, 2008

    clean light on and it's clean......  now what????

  • Anonymous Nov 09, 2008

    why does the clean light not come off even when it is perfectly clean? help please

  • fastcar1 Jan 13, 2009

    I lso cleaned my blades and the red light will not shut off called the service dept all they wanted to do is have me get a extended warrenty for 29.00 dollars then pay for shipping a new one at the cost of 29.95 I feel that there is some problem with these units

  • LillibetONE Mar 03, 2009

    Same problem here. Clean, clean and more clean, and more red light. Any solution out there?

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1 Answer

Anonymous

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If the plates are clean, there is nothing wrong with them. They are just 3 strips of metal... they don't even connect to each other unless they are in the unit. NO NEED TO REPLACE THEM.

Posted on Jul 28, 2008

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Ionic Pro Turbo air purifier

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Solution, perhaps...

All electrical contacts can get a film on them. Try cleaning the contacts (at the bottom of the blade unit; you should see the three with the blades out) with an alcohol swab (make sure the contacts are dry before reassembly in this case) or a pencil eraser (vacuum the debris out before attempting to start it again).

If those contacts don't make up properly, the unit will think it needs cleaning, even though it doesn't.
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