My Ionic Pro work terrifically until one day the clean light came on. I cleaned the blades let them dry and re-inserted them. When I powered up the clean light comes on instantly. I contacted Ionic Pro customer service, and all they wanted to do was sell me new blades. It seems to me that there is some sort of grounding fault. Customer Service place the blame on the store I bought it from, storing it improperly. Anyone have any suggestions.
I've re-cleaned the blades (with water only) and blew out the carriage with compressed air. And that's it
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Hi Slipdope... make sure that you are also cleaning the ionizing wire. The wire cleaning mechanism is on top. Just pull up the tab and pull the cleaner up and down to clean the wire. If that doesn't work, call customer service at 800-875-8577 and they can do some trouble shooting with you and replace the unit for you if need be. Thank you.
I have had to hit the power button several times in a row to get the red cleaning light off till the other light went blue. Thats what I did, Did you just clean the blades? there is another part that cleans the wires too, Its like a plunger.
After cleaning the unit, blue light turns on momentarily then red cleaning light comes back on. Have cleaned and dried unit including the contacts on the end (cleaned with alcohol). Sounds like a common problem, any solution? Bob
i have the same problem after cleaning it it turned on with a sound like frying stuff .and it goes to red light which means clean..but the blades are clean i dont know whats goin on but theres a smell in the unit which i cant tell what kind any one can help?
The machine is now part of a land fill elsewhere. Do to the company's attitude and refusal to help figure out what was wrong, they will not get another dime of my money. It seems that - when I tested - several of the components were zapped. I found at least one z diode out on the power supply end. I was not about to start fooling with the flyback xmfr. What amounted to the chrona wires tested fine. It is a neat idea but the company is worthless as far as customer relations. The "service" person could barely speak English (Engrish). They did not know a transistor from a fuse! I will recommend this product TO NO ONE. Ionic Pro - are you listening??? A VERY DISSATISFIED CUSTOMER!!!
All electrical contacts can get a film on them. Try cleaning the contacts (at the bottom of the blade unit; you should see the three with the blades out) with an alcohol swab (make sure the contacts are dry before reassembly in this case) or a pencil eraser (vacuum the debris out before attempting to start it again).
If those contacts don't make up properly, the unit will think it needs cleaning, even though it doesn't.