I have a MEM48U flatbed scanner. I have installed it following the directions. But when I press the scan button, I get an error saying: Cannot Operate 1. Please check whether the scanner connects to the computer. 2.Make sure the scanner connects to the power and the LED is on. 3. Note that you cannot connect the scanner to the bus power device. For #1: the scanner is connected the the computer and I have doublechecked the connections and changed out the USB cord in case something was wrong with it. Still won't work For#2: There is no power cord for this scanner. For #3: I have no idea what that means. I have Windows XP operating system, is this why the scanner won't work? Can someone help me?
My done the same way, but it just stop working one day after doing a windows download. At that time they was a download that work fine and it is still working, I forgot what web site I went to, but it was a Memorex site.
Hope this helps.
Posted on Jul 24, 2008
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I have windows XP and installed Memorex driver 48 1.50 and recieved recurrent message that it won't connect.
Specifics are the same as the first person described: Windows XP doesn't seem to recognize the scanner. Why not? I have reinstalled the software over and over. I get the message that it has installed successfully, but when trying to scan, I get the error message mentioned in kaycee's post.
I have the same problem... I need help!
let me know whether free soft ware available for this scanner to install
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