Got sand in lens cover on the beach and now won't turn on...
I took my camera to the beach and got a little sand in the rails of the lens cover (lovely crunching noise when sliding).
With gentle tapping and tilting managed to get most of the sand out but when the cover is pushed back it doesn't feel like it goes all the way, and the lens doesn't pop out. I suspect that there is still some sand in there.
I know the camera is still alive, as I can view images that are already stored on the card, and upload them to the PC.
I've also tried dismantling the camera but the chromed sections on the front appear to be glued and won't come off easily.
Any ideas how I can get it working?
Thanks in advance.
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I experienced the lens error message after taken the camera to the beach. Sure enough, there was sand all over the lens mechanism. First, I cleaned the area by blowing air to remove all sand particles (this took me almost a day). In my case, I did not have to remove the lens from the body of the camera. Once clean from dirt, sand or any other foreign object replace the batteries.
Cameras and beaches don\'t do well at all. The most important thing is to remove as much sand as possible without scratching any part of the camera. I\'d suggest to not wipe it at all, but take it home and try to vacuum the sand and dust off. It can get wedged in the drive mechanism for the lens focusing and will stop the camera from going through its normal initialization cycle. Check around the edges of where the lens moves in and out for sand, and try to suck it out.
The lens is damaged and needs to be replaced. Sometimes with use or maybe an accidental hit to the lens can cause a malfunction to the camera resulting in that error. Also if you for example took the camera to the beach, getting something like sand in the camera can jam up the lens and prevent it from fully extending or retracting.
You may want to call Olympus Customer Service and discuss their repair process and procedures for sending the camera in to have the lens assembly cleaned. Their telephone number is 800-622-6372 option 2 and then option 3
Maybe not a remedy for everyone but, I tapped all around the lense with a soft wood ruler stopping to turn the camera off and on periodically. I noticed a lot of sand, we live at the beach, came loose. It took me a little while to do this as I was being caeful not to damage anything else on the camera. Finally, the cap just opened and has ever since. Good luck.