Can receive only channels 1 thru 27 although connected to cable with 70 channels.
We have 4 TVs in our home. Three work perfectly with our cable system and are much older than the one we cannot seem to set up to receive all available cable channels. It is a Quasar TV/VCR combo model VV-2009. Only 7 years old, and unfortunately, we lack the original owner's manual. The cable service rep did not set up this TV at the time since we did not have a remote. Recently, I purchased a remote and thought I could work my way thru the set up using the action key (gets me to menu), but nothing seems to be working and all we can auto set is 27 channels. It is an original Quasar Tower remote. We checked the back of the TV, and there is only one connection opening and it is labeled UHF/VHF. Thank you in advance for any suggestions you may have.
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Re: Can receive only channels 1 thru 27 although...
First you need to check if your set is in the cable mode and not antena mode,if the set is in cable make sure is in the standard cable mode and not another type of cable like HRC,if it is change it and try the autoprogram to set the available channels.I hope it helps.
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Try the TV in a location where one of the other TVs works. That will show if it's a TV or a cabling issue.
It's entirely possible you have too much power in the aerial signal system. The mux carrying the BBC channels will be one of the strongest at each TV transmitter across the UK. This is because something like 96% of the UK mainland population must be able to receive at least the BBC and main commercial channels to fulfill the broadcasting requirements. Your old TV might not have been so sensitive. The new TV might be more sensitive. So the signal is overwhelming the digital tuner.
Try a variable attenuator. This will give you a power control to reduce the signal as it comes in the back of the new TV without upsetting the other TVs. The MA1620 on this page is perfect for this. http://www.satcure.co.uk/accs/page15a.htm Splitters amplified splitters and attenuators
We would be happy to help get your picture back. The first thing we want to ensure is that all connected equipment is on.Check what type of cable is used to connect the TV to the receiver. If you areusing a Coax Cable to connect the receiver to TV1, check the receiver'sback panel for the output name. If your receiver has a "TV CH 3/4Out" (non-ViP Receiver): Tune TV to channel 3 or channel 4, backif it is labeled "Home Distribution" (ViP Receiver): Tune TVto channel 62 or 75. If using non-Coax (RCA, Component, orHDMI) to connect receiver to TV1, cycle through the inputs until pictureappears; Most TVs have a "TV/Video", "Input", or"Source" button. We want to ensure that the TV and the receiverare connected properly, please visit this link to for more information:http://www.dishnetwork.com/SupportSection/setup-receiver-totv. Once we havemade sure everything is connected properly, unplug receiver for 10 seconds thenplug it back in, this will reset the receiver. If we are still not getting apicture connect another component (VCR, DVD Player, etc.) to the same TV, usingsame cable, same input, and same channel to see if it works. If you get apicture with the other component give us a call at 1-800-333-DISH (3474) forsome additional troubleshooting. If it doesn't work with the other componentthen replace the cable that was used.
We hope these steps resolve the issue. We want to thank you for being a valuedDISH Network customer!
Phillip Chang DISH Network Customer Service Representative
We would be happy to help get that fixed right away. The first thing we want to ensure is that all connected equipment is on. We want to then check what type of cable was used to connect the TV to the receiver. If you are using a Coax Cable to connect the receiver to TV1, check the receiver's back panel for the output name. If your receiver has a "TV CH 3/4 out": Tune TV to channel 3 or channel 4, back if it is labeled "Home Distribution": Tune TV to channel 62 or 75. If using non-Coax (RCA, Component, or HDMI) to connect receiver to TV1, cycle through the inputs until picture appears; Most TVs have a "TV/Video", "Input", or "Source" button. If we are still not getting a picture then unplug receiver for 10 seconds then plug it back in, this will reset the receiver, then try cycling the inputs again.
We hope these steps resolve the issue. We want to thank you for being a valued DISH Network customer!
Phillip Chang DISH Network Customer Service Representative
Although your picture is perfect, I would think the fine tuning is slightly off. This can also be to do with the cable box frequency setting. Call out the cable people & get them to check the box & the setting up to the TV.
Did the issue ever get resolved. I have similar issues with a connection to Cox Cable HDTV and Onkyo TX-DX989. All sources (DVD Player) sound fine and not issues except channels 706 and 710 on Cox Digital receiver. I had Cox replace the HDTV receiver and the same issue occurs. I've tried optical audio and also the COAX audio ports with the same issue. The workaround I have found is to set the audio to "Other" on the Cox box, but the volume then has to be turned up quite a bit.
It all depends on what and how the cable box is connected . Do you have an outside or inside antenna connected? If you have a cable box , why would you want to go to another station on your tv? Does the cable box have an rf output that connects to the tv through he antenna input on the back of the set? If so the tv should stay on a station to recive the stations thru the cable box. Didnt the cable tech explain how to use the system?? If you dont understand how to use the cable you should, for sure call the companey, and see if they can explain how they hooked up your sysytem as theres many many ways to do this. If you have the owners manual what im about to explain is in there too. On the tv remote theres a button called menu, press it once. Use the up and down arrows to scroon down and highlight the setup . press the ok or enter buttonpress the right language,then search for channels. When this is over then exit out of the menu, and try switching channels. If you still dont have any channels you gonna have to find out whats connected to your rf input as channels wont come in if theres not the right source connected. GOOD LUCK