My computer restart when I print something

Dear Sir ! Kindly solve my problem I can't understand any thing about this problem. I have used this printer for a period of two months but never come such dreatful problem. Now When I want to print some document my computer restart immediatly and the printer print only " Internal Error-false Position: 0x1c462 (115810) system : H6FWSIM/xl_image Line : 605 Version : QPDL 1.26 04-14-2005 "

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161 Answers

Reinstall the printer drivers. In your case, I recommend erasing completely the previous driver so you do not overwrite on them. This is just in case you have a bad sector in your hard drive, we do not want to reinstall over a bad sector. After the driver is erased, check your hard disk with the scandisk or chkdsk utility. Then reintall your driver from start.

Posted on Sep 21, 2007

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